Marco Garcia
Calgary,Canada
Summary
With over 17 years of experience in the energy sector, specializing in distribution and transmission, I am a results-oriented professional known for successfully managing electrical projects and collaborating with suppliers. I excel in developing and implementing effective strategies for distribution and transmission projects, including rigorous QA testing and commissioning, to meet customer demands. My keen ability to identify areas for improvement drives continuous enhancement initiatives. With a strong customer-centric approach, I am dedicated to ensuring that products are manufactured to the highest quality standards and delivered on time, all while fostering robust relationships with suppliers and stakeholders. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Supplier Quality Manager (Head of Department)
Grupo SAESA, Chile
10.2018 - 05.2024
- Evaluated the quality systems and electrical products of over 50 electrical suppliers using quality assurance tools and techniques, resulting in a 30% reduction in non-conformities and a 20% improvement in delivery performance.
- Built engineering-related project quality and technical documentation such as datasheets, drawings, and testing procedures for key customer projects using CAD and other software, ensuring compliance with technical and quality requirements and reducing project lead time by 15%.
- Collaborated closely with procurement, logistic, and construction managers to identify quality gaps and procedures, resulting in a 25% reduction in quality incidents and a 10% improvement in supplier performance.
- Orchestrated the budget as Head of Quality for factory inspections.
- Coordinate and execute inspections and electrical/mechanical FAT and SAT testing for software protocols (ModBus, IEC61850, DNP3.0, others) and hardware of different electrical products according to international standards (IEC, ASTM, ANSI, others) for LV/MV/HV electrical equipment such as Power Transformers (Sieyuan, WEG, ABB, Efacec, Toshiba, others) BESS (Eunon-Ampace, Rhona-Kehua-Narada), GIS (Siemens, ABB), Switchgear (Sieyuan, Schneider), Reclosers (HSS, Arteche, Noja, Nova), Cables/Conductors (Zhongli, Baofeng, Cabelte, Nexans, Hendrix, others), fittings (Power China, Gulifa, Abasolo Vallejo, Electrocordoba, Shanghai Herrajes, others), protection relays (Efacec, Arteche, Siemens), and others products such as disconnectors, distribution transformers, insulators, PT/CT, surge arresters, etc, resulting in a 100% compliance rate and a 15% reduction in defect rates.
- Developed and implemented annual quality policy deployment plans with high-impact suppliers, resulting in a 10% improvement in quality performance and a 5% reduction in cost of poor quality.
- Trained and mentor quality team members, stakeholders on supplier quality tools and processes, resulting in a 25% improvement in process efficiency and a 15% reduction in training costs.
- Energy Industry, Utility Company
Product Manager
JEJ Ingenieria, Chile
09.2017 - 09.2018
- Led the design and implementation of a Project Management System for CODELCO, a leading mining company, to align compliance, manage deviations, and ensure successful execution of projects.
- Collaborated with stakeholders to define process mapping, ensuring a holistic view of the entire business process, resulting in a 25% increase in efficiency.
- Created 100% of the documents supporting all business processes with process mapping defined, resulting in a 30% reduction in errors.
- Improved customer satisfaction by 25% through the development of new product features based on customer feedback.
- Engineering and Construction Company
Control Quality Manager
BBOSCH, Chile
01.2015 - 08.2017
- Reduce supplier incident rate (SIR) by 25% through the implementation of advanced product quality planning (APQP) and production part approval process (PPAP) methodologies.
- Achieve a 50% reduction in supplier-caused non-conforming material costs by implementing Six Sigma, 5Why, and 8D methodologies.
- Conduct compliance audits for 8 suppliers, resulting in a 100% compliance rate and improved supplier relationships.
- Manage the resolution of 8 supplier quality issues, resulting in a 13% reduction in supplier failure rate (SFR) and a 10% reduction in claim rate.
- Led a team of 18 sourcing specialists, achieving 90% high performance and career development in quality management.
- Engineering and Construction Company
Quality Project Engineer
VEPCA, Venezuela
08.2012 - 07.2014
- Managed the implementation of the project “MV GIS EFACEC and ARTECHE including SCADA protections system (EFACEC CLP500 and ARTECHE saTECH HMI)” for 42 electrical LV/MV substations in the whole country including engineering, procurement, construction, pre-commissioning and commissioning, reducing the deadline time by 1%.
- Coordinated the technical and sales service to customers after commissioning including training for SCADA, troubleshooting and maintenance plans, ensuring 100% compliance with requirements.
- Orchestrated and oversee FAT and SAT testing with customers witness for the 42 GIS, strictly adhering to international standards such as ASTM, IEC, and ANSI with 0% rework.
- Engineering and Construction Company
Quality Project Engineer
CORPOELEC, Venezuela
01.2008 - 07.2012
- Implemented a standardized approval process for electrical materials and equipment that reduced non-conformance rates by 15%, resulting in significant cost savings and improved customer satisfaction.
- Standardized testing for 100% of electrical supplies, resulting in improved compliance and overall quality.
- Successfully orchestrated the technical review of bids, contributing to increased revenue and profitability for the company.
- Energy Industry, Utility Company
Education
Bachelor of Science - Electronic Engineering
University of Tachira
VenezuelaBachelor of Science - Civil Electronic Engineering
University of Chile
ChileSkills
- Project Management / Budgets
- Team Leadership and Development
- Check processing
- Data entry knowledge
- Organizational skills
- Teamwork and collaboration
- MS office
- Cross-functional coordination
- Continuous improvement
- Data analysis
- Scheduling
- Document control
- Administrative support
- Project coordination
- Technical support
Languages
English
Professional Working
Spanish
Native or Bilingual
French
Elementary
Certification
- Lean Six Sigma Yellow Belt. GLSS (GoLeanSixSigma.com). 2025
- Inspection in Industrial Coatings. ASTM. 2021
- Scrum Foundation Professional Certificate. Certiprof. 2020
- Project Management with Agile. Sence Chile. 2020
Timeline
Supplier Quality Manager (Head of Department)
Grupo SAESA, Chile
10.2018 - 05.2024
Product Manager
JEJ Ingenieria, Chile
09.2017 - 09.2018
Control Quality Manager
BBOSCH, Chile
01.2015 - 08.2017
Quality Project Engineer
VEPCA, Venezuela
08.2012 - 07.2014
Quality Project Engineer
CORPOELEC, Venezuela
01.2008 - 07.2012
Bachelor of Science - Electronic Engineering
University of Tachira
Bachelor of Science - Civil Electronic Engineering
University of Chile