Summary
Overview
Work History
Education
Skills
Outdoors
Timeline
Generic
Marco Visco

Marco Visco

Burlington,ON

Summary

I am a motivated professional with a spotless driving record and over 31 years of commercial transportation industry expertise. Over 35yrs of customer service experience, route management & professionalism. During my 3 decades I have acquired the experience and skills necessary to operate in heavily congested areas maneuvering around bustling crowds of pedestrians/tourists and traffic in all weather conditions and various times of the day. Certified in operating forklift & power jack (Classes 1,3,4 & 5) equipment to load various types of trailers as well. Highly attentive and adaptable to changing road and traffic conditions. As an A,C-Z driver I understand the challenges I face daily and responsibilities required to be successful. I am dedicated to on-time product delivery and know that I am the face of the business I represent. Therefore I am courteous, polite, respectful and patient with customers and ready to assist them with all their needs. I can handle large and multi-unit equipment as I have hauled multiple trailers at once with loads up to 140,000lbs pounds and up to over 85 feet long. I have pulled van, reefer and flat-bed and step-deck trailers. Able to carefully maneuver my unit in and out of challenging locations. Highly talented in driving and attentiveness. Experience driving automatic & manual vehicles delivering diverse cargo including refrigerated, non-reefer, raw materials, aggregate and hazmat . I am enthusiastic and eager to contribute to a team dynamic and success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and accept new challenges as they come.

Overview

31
31
years of professional experience

Work History

Cement Truck Driver

Dufferin Concrete / Ontario Ready Mix
04.2024 - Current
  • Ensured accurate delivery of cement products by diligently cross-referencing order specifications before each trip.
  • Improved vehicle safety by conducting thorough pre-and post-trip inspections, identifying potential hazards, and implementing necessary repairs or adjustments.
  • Enhanced customer satisfaction by maintaining open communication with clients and promptly addressing any concerns or issues.
  • Achieved greater efficiency in loading/unloading operations through close collaboration with plant personnel during product pickups/drop-offs at distribution centers or construction sites.
  • Contributed to a positive team environment by supporting fellow drivers in managing their workloads and providing assistance when needed.

Streetcar Operator / Bus Driver

Toronto Transit Commission
05.2023 - 01.2024
  • Followed all relevant schedules for routes and arrivals.
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Assisted passengers with disabilities and other physical issues in boarding and exiting the streetcar to promote passenger safety.
  • Complied with traffic regulations to operate vehicles in safe and courteous manner.
  • Communicated regularly with central dispatch teams to report delays and route changes.
  • Developed and maintained positive relationships with passengers and other drivers.

Letter Carrier & Clerk

Canada Post
12.2021 - 08.2023
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Distributed mail on foot to residences and businesses, delivering to approximately 400+ customers per shift.
  • Operated vehicles and equipment to transport packages and mail pieces.
  • Used portable devices to maintain system records by scanning items delivered to homes and businesses.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Recommended products to customers, thoroughly explaining details.
  • Promoted superior experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly.
  • Communicated customer complaints, requests and feedback to company management for swift resolution.

Coil Truck Transporter Operator

Arcelor Mittal Dofasco
10.2020 - 10.2021
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Carried out day-day-day duties accurately and efficiently.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Developed and maintained courteous and effective working relationships.

B-Train Dump Driver

Laidlaw Carriers: Bulk
10.2018 - 05.2020
  • Clearly communicated with dispatchers and customers, giving updated information, including estimated times of arrival and latest road conditions.
  • Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
  • Transported landscaping materials, aggregate, scrap metal, including hazardous materials, without incident across Ontario, Michigan, Ohio, Indiana & Illinois
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Demonstrated safe driving by following all regulations and safety procedures, resulting in zero accidents over (1998-present).
  • Coordinated efficient routes for optimal delivery scheduling and maximum daily performance.
  • Inspected trucks and trailers before/after each trip to assess safety and identify maintenance concerns.
  • Maintained safe driving record by observing all road rules, remaining cautious and alert in unfamiliar areas and keeping control of vehicle at all times.
  • Mapped out destinations ahead of time to ascertain quickest and safest routes for delivery.
  • Used GPS system to plan travel routes in accordance with bulk cargo transportation laws.
  • Contacted customers to report delayed delivery times, effectively reducing calls to support lines.

A/Z Delivery Driver

Coca Cola Refreshments
04.1998 - 09.2018
  • Updated dispatchers frequently to convey changes such as route issues or weather delays potentially impacting delivery schedules.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Collected cash in payments for completed deliveries and services daily.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Oversaw product loading to keep items balanced, work efficient and items secure for safe delivery.
  • Communicated customer complaints, requests and feedback to company management for swift resolution.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.

Education

High School Diploma -

Pope John Paul II Secondary High School
Scarborough, ON
06.1990

Skills

  • A,C / Z Driver
  • Punctual
  • Strategic driving in off-road terrain to prevent tipping
  • Adhering to traffic laws and weight limits
  • Effective communication with site personnel
  • Responsible
  • 4 decades of customer service
  • Zero accident record
  • Professional & courteous attitude

Outdoors

I love the outdoors. I enjoy most outdoor activities including Camping, Hunting, Fishing, Hiking, ATV's, Snow Mobiling, Sea Doo and more.

Timeline

Cement Truck Driver

Dufferin Concrete / Ontario Ready Mix
04.2024 - Current

Streetcar Operator / Bus Driver

Toronto Transit Commission
05.2023 - 01.2024

Letter Carrier & Clerk

Canada Post
12.2021 - 08.2023

Coil Truck Transporter Operator

Arcelor Mittal Dofasco
10.2020 - 10.2021

B-Train Dump Driver

Laidlaw Carriers: Bulk
10.2018 - 05.2020

A/Z Delivery Driver

Coca Cola Refreshments
04.1998 - 09.2018

High School Diploma -

Pope John Paul II Secondary High School
Marco Visco