Marco Tobie
Sacramento,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Assistant Manager
Famous Footwear
10.2023 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Increased sales through effective merchandising strategies and targeted promotions.
- Monitored security to protect employees, customers and property.
- Collaborated with management to develop strategic plans for business growth and improvement.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Acc Director
Goodwill Industries
02.2023 - 03.2024
- Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Assisted with sales and marketing strategies to foster achievement of revenue goals.
- Trained and guided team members to maintain high productivity and performance metrics.
- Monitored and coordinated workflows to optimize resources.
Mover/Helper
U.S. delivery service
12.2020 - 03.2024
- Worked closely with team members to develop efficient strategies for completing moves within designated timeframes.
- Loaded and unloaded trucks with customer possessions or merchandise weighing up to 200 lbs.
- Followed safety protocols to prevent accidents and injuries.
- Collaborated with other movers to establish priorities during complex moves involving multiple locations or large quantities of items.
Prep Cook/Line Cook/Dishwasher
Outback Steakhouse
02.2018 - 03.2024
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace during busy shifts.
- Contributed to a positive work atmosphere through effective communication and teamwork among staff members.
- Maintained optimal food quality by adhering to strict guidelines for food safety and sanitation.
- Stocked inventory efficiently, enabling seamless transition between meal services.
Cashier/Customer Service
Burlington Stores
06.2022 - 03.2023
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Host/Cashier
Applebee's
01.2015 - 03.2017
- Answered customer questions about hours, seating, and menu information.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
High School Diploma -
Kenny High School
Rancho Cordova, CA01.2008
Skills
- Adaptability
- Communication Skills
- Leadership
- Flexibility
- Problem solving
- Customer Service
- Teamwork
- Attention to detail
- Typing
- Computer skills
- Decision-making
- Collaboration
- Leadership
Timeline
Assistant Manager
Famous Footwear
10.2023 - Current
Acc Director
Goodwill Industries
02.2023 - 03.2024
Cashier/Customer Service
Burlington Stores
06.2022 - 03.2023
Mover/Helper
U.S. delivery service
12.2020 - 03.2024
Prep Cook/Line Cook/Dishwasher
Outback Steakhouse
02.2018 - 03.2024
Host/Cashier
Applebee's
01.2015 - 03.2017
High School Diploma -
Kenny High School
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