Results-driven professional with expertise in Community Health and Wellness. Proficient in engaging diverse populations, delivering health education, and supporting health initiatives. Strong collaboration skills with adaptability to changing needs, consistently achieving impactful outcomes through effective communication and problem-solving.
Hi, I’m
Marco Rivera
Victoria City,BC
Summary
Overview
4
years of professional experience
1
Certification
Work History
Island Health
Community Health Worker
07.2024 - Current
Job overview
- Identified community health needs through targeted surveys and outreach initiatives.
- Conducted health education workshops to enhance wellness and prevention knowledge.
- Collaborated with local organizations to improve service delivery and resource access.
- Guided individuals through healthcare systems to facilitate service access and support.
- Linked families to essential social services, improving healthcare access and quality of life.
Broadmead Care
Health Care Assistant
06.2024 - 03.2025
Job overview
- Enhanced patient comfort by assisting with daily living activities and needs.
- Ensured optimal care by monitoring vital signs and reporting to nursing staff.
- Implemented individualized care plans in collaboration with the healthcare team.
- Trained new staff on patient care protocols, boosting team efficiency and safety.
- Promoted wellness by educating patients on healthy lifestyle choices and disease prevention.
Amica Senior Lifestyle
Food Server
06.2022 - 03.2024
Job overview
- Enhanced resident satisfaction by efficiently processing orders and requests.
- Delivered exceptional customer service, resolving conflicts and addressing inquiries promptly.
- Prepared and served food items, ensuring quality and presentation standards were met.
- Set up dining areas, creating inviting environments for resident meals.
- Collaborated with kitchen staff for timely meal preparation and seamless delivery.
Tim Hortons
Cashier
09.2021 - 05.2022
Job overview
- Processed customer orders efficiently, enhancing overall satisfaction and service speed.
- Operated cash register accurately, ensuring seamless financial transactions and customer convenience.
- Tracked cash and credit transactions meticulously, maintaining financial accuracy and accountability.
- Received payments promptly and issued receipts, reinforcing a reliable transaction process.
- Addressed customer inquiries and resolved conflicts, fostering a positive shopping experience.
- Delivered exceptional customer service, contributing to increased customer loyalty and retention.
Education
Cambria CollegeVictoria, BC
from Health Care Administration
04-2024
University Overview
Reynolds SecondaryVictoria City
High School Graduate
06.2022
University Overview
Cedar Hill Middle SchoolVictoria City
Middle School Graduate
06.2018
University Overview
Bata National High SchoolBacolod City
High School
09.2017
University Overview
Education and Training Center School 1Bacolod City
Elementary Graduate
03.2016
University Overview
Skills
- Financial and Organizational skills
- Active listening
- Communization
- Adaptability
- Customer Service
- Speed and Efficiency
- Leadership and Time-management skills
- Organized and detail oriented
- Schedule management
- Health education
Accomplishments
Accomplishments
- Resolved product issue through consumer testing.
LANGUAGES
English
Tagalog
Hiligaynon
Certification
- Certified Community Health Worker, Island Health
Interests
- Road Trips
- Adventure Travel
- SnowBoarding
- I participate in various sports activities for physical activity, camaraderie, and personal growth
- Basketball
AWARDS
AWARDS
Championship Medal - Church Basketball, April 2023Timeline
Community Health Worker
Island Health
07.2024 - Current
Health Care Assistant
Broadmead Care
06.2024 - 03.2025
Food Server
Amica Senior Lifestyle
06.2022 - 03.2024
Cashier
Tim Hortons
09.2021 - 05.2022
Reynolds Secondary
High School Graduate
Cedar Hill Middle School
Middle School Graduate
Bata National High School
High School
Education and Training Center School 1
Elementary Graduate
Cambria College
from Health Care Administration