Marco Penado

• Develop financial models to support strategic decision-making (with some of our clients).
• Securing Strategic Funding, successfully managed financing processes (for some of our clients) and facilitating multi-million-dollar financial approvals.
• Defined and executed the company's strategic vision and growth plan, utilizing Business Intelligence (BI) to identify key market opportunities and leading Business Development Consultancy efforts to drive business objectives
• Managed the Finance department, overseeing financial planning, budgeting, and investment strategies to ensure fiscal health and support business scalability
• Developed and executed a comprehensive Branding strategy, enhancing the company's market presence and establishing a strong brand identity that aligns with our corporate values and business objectives
• Applied advanced Interviewing skills to lead the talent acquisition process, ensuring the selection of candidates who not only meet the technical requirements of the job but also fit the company culture, contributing to improved team dynamics and employee retention
• Led a team in Global Talent Acquisition and B2B (Business-to-Business) Market Research, aligning Business Planning strategies to enhance recruitment and consulting operations
• Ensured legal compliance and upheld high service standards, addressing complex challenges with strategic solutions and fostering strong relationships with clients, partners, and collaborators, demonstrating effective Leadership in the industry
• Significantly contributed to the company's strategic planning and financial management, leading to clear goal setting for sustained long-term growth and improved operational efficiency
• Successfully managed and nurtured team dynamics, achieving a remarkable 98% vacancy coverage rate and enhancing client satisfaction through tailored, high-quality service offerings

• Orchestrated business relationship development and led Contract Negotiation, enhancing International Sales and market development initiatives
• Managed comprehensive financial operations and ensured regulatory compliance with International Trade and International Law across all business activities
• Directed sales and marketing strategies, conducted thorough product evaluations, and market analyses, and represented the company at Trade Shows to bolster international visibility and networking
• Oversaw International Shipping logistics to streamline the supply chain process, ensuring timely delivery and customer satisfaction in negotiations with clients and suppliers abroad
• Developed strategic partnerships, solving complex problems to optimize pricing and contract management, leading to a sustainable business model
• Kept abreast of healthcare industry developments, integrating innovative practices into business operations to stay ahead of market trends

Key Achievements Managerial:

• Led Manpower Group's operations in Guatemala and El Salvador, fostering Team Leadership and Employee Relations through collaborative talent management strategies, effective financial oversight with Finance management, and adherence to labor regulations, emphasizing respectful consensus-building and inclusive decision-making
• Manage financial and accounting functions in regulated environments, ensuring compliance with regulations such as SOX and adapting to local and international legislations.
• Develop and implement processes, procedures, and internal controls based on audit observations, ensuring unqualified audit reports (PWC and Deloitte).
• Manage financing and documentation submission for credit applications, ensuring regulatory compliance and securing significant funding.
• Train teams in ERP systems and other financial topics, including the internal ERP, INTRAPOWER.
• Support the creation and analysis of $40 million budgets, reviewing monthly financial indicators, explaining variances, and preparing quarterly and annual forecasts.
• Develop financial models to support strategic decision-making.
• Prepare financial reports for high-level meetings, including presentations to the CEO and Board of Directors.
• Oversee the quality of sales contracts and lead the analysis of payment plans and their impact on accounts receivable.
• Accurately prepare assigned financial reports, ensuring timeliness and compliance with deadlines.
• Identify deviations in operational results and present concrete recommendations that drive improvements, such as detecting and correcting process vulnerabilities.
• Regulatory Compliance & Financial Governance: Ensured 100% compliance with SOX regulations and local financial legislations, mitigating audit risks and strengthening financial integrity in highly regulated environments.
• Audit Excellence & Process Optimization: Led the development and implementation of internal controls, resulting in zero negative audit findings from PWC and Deloitte over multiple audit cycles.
• ERP Implementation & Financial Training: Trained finance teams on ERP systems, improving financial reporting accuracy and efficiency. Optimized budget control for $40M through rigorous financial oversight and variance analysis.
• Financial Modeling for Strategic Decisions: Developed financial models that enhanced forecasting accuracy, leading to more informed executive decision-making and improved financial planning.
• Contract & Payment Plan Optimization: Led financial contract assessments, reducing risk exposure and improving cash flow management in accounts receivable.
• Precision in Financial Reporting: Ensured 100% on-time financial report submission, improving operational efficiency and compliance with financial deadlines.
• Operational Risk Reduction: Identified and corrected process inefficiencies, reducing financial vulnerabilities and increasing operational efficiency, directly impacting profitability.
• Drove business growth through client acquisition, strategic planning, and partnership development, while Coaching the sales and business development teams to enhance the company's market position in HR services
• Managed Workforce Management and Human Resources (HR), conducting Financial Analysis and utilizing ATS (Applicant Tracking System) to streamline recruitment processes, oversee the Profit and Loss (P&L) statements, and ensure optimal financial health and resource allocation
• Enhanced Employee Relations by implementing comprehensive HR strategies and policies that fostered a positive work environment, resolved workplace conflicts, and promoted employee satisfaction and retention, aligning with the company's commitment to creating an inclusive and supportive organizational culture
• Developed and maintained Customer Service strategies, improving Customer Experience and achieving low employee turnover rates, complemented by effective Coaching and Interviewing skills, ensuring timely vacancy fulfillment to avoid reprocessing, contributing to an excellent organizational climate
• Achieved a remarkable 4,900% revenue growth over a decade, significantly increasing market share and establishing the company as a leader in the employment sector in both countries
• Maintained a consistent 30-Day Sales Outstanding, optimizing cash flow and financial stability

Developed and executed B2C Marketing and sales strategies to support Salvadoran residents in the USA with prepaid healthcare services, aligning with the company's Business Strategy

• Led New Business Development and managed the implementation of B2C ecommerce platforms, innovating Consumer Services in the absence of social media and digital advertising
• Conducted market research and feasibility studies, managing pricing and contracts, ensuring regulatory compliance, demonstrating Leadership in service integration and provider relationship management
• Collaborated in financial and human resource management, optimizing operations and profitability of Consumer Services
• Led the creation and development of the business model for PROSALUD Salvadoreña, significantly enhancing the company's market presence in the USA
• Played a key role in the successful sale of the startup to the Crediseguros conglomerate, demonstrating effective leadership and strategic planning

• Provided technical and administrative support to the Ministry of Education (MINED), exhibiting Team Leadership and aiding in Strategic Planning to enhance operational efficiency and educational quality in El Salvador
• Guided national directors in setting goals and formulating actionable strategies, using strong Negotiation and Communication skills, to improve educational outcomes and implement comprehensive programs like 'Escuela 10' which integrated early education, nutrition, technology use, and values teaching
• Prepare financial reports for high-level meetings, including presentations to the PARLIAMENT and collaborations with entities such as the World Bank, and the Inter-American Development Bank.
• Managed Media Relations and international cooperation, including the signing of international agreements and representing El Salvador in international forums like the OAS, UNESCO, and others, ensuring adherence to Public International Law and International Financial Reporting Standards (IFRS)
• Conducted critical negotiations with unions, financial institutions, and international bodies, balancing stakeholder interests and maintaining financial integrity across the educational sector.
• Successfully mediated negotiations to prevent a major teachers' strike in 2002, including managing salary discussions
• Designed and implemented decentralized management models, leading to an annual budget execution rate over 95% from a budget of $800 million USD, showcasing exceptional efficiency in public administration
• Executive-Level Financial Reporting: Delivered financial reports and high-impact presentations to the Parliament of El Salvador and international financial institutions, playing a key role in securing World Bank and Inter-American Development Bank partnerships.
• 95% of schools rebuilt after the 2001 earthquakes
• 5 educational quality programs developed and launched

• Provided Leadership and strategic guidance to align INSAFORP's training initiatives with industry needs, enhancing the employability of the Salvadoran workforce through targeted skill development programs
• Conducted policy analysis and Academic Advising to ensure the effectiveness and market relevance of vocational training programs, fostering Staff Development and continuous learning
• Spearheaded workforce planning initiatives at INSAFORP, aligning training programs with future labor market demands and industry trends to ensure the strategic development of the Salvadoran workforce and enhance long-term employability
• Utilized Communication and Negotiation skills to engage with stakeholders and foster partnerships between public and private sectors, maximizing training impact and optimizing resource utilization for workforce improvement initiatives
• Contributed to the development of a skilled labor force in El Salvador, meeting critical industry requirements and improving national employment rates

• Taught Administrative Theory