MARCO MARTINEZ
Bell Gardens
Summary
Bilingual Patient Access Specialist with 8+ years’ experience in medical records, registration, and insurance verification. Skilled at managing high patient volumes with accuracy, ensuring HIPAA compliance, and improving transfer efficiency. Recognized for professionalism, compassion, and reliability in fast-paced healthcare settings.
Overview
9
9
years of professional experience
Work History
Patient Access & Registration Specialist
United States Army
09.2016 - Current
- Processed 80–120 patient admissions per shift in ER and inpatient settings.
- Managed 30,000+ patient records with 100% HIPAA compliance.
- Coordinated 25+ emergency transfers weekly, reducing transfer times by 30%.
- Verified insurance, maintained eligibility records, and supported providers with instant data access.
- Praised for speed, accuracy, and professionalism under crisis-level hospital surges
Hospital Logistics & Patient Transfer Coordinator
United States Army
02.2020 - 10.2023
- Supervised 10 staff members managing hospital patient flow and equipment logistics.
- Coordinated 3,500+ patient movements across international facilities.
- Cut documentation errors by 40% through streamlined scheduling processes.
- Entered data, generated reports, and produced tracking documents.
Respite Care Provider
Great Life Senior Care
08.2018 - 04.2022
- Delivered in-home support for 15+ adults with disabilities.
- Assisted with mobility, feeding, grooming, and safety routines.
- Built trust with families through compassionate, professional patient advocacy.
Education
Graduate Certificate -
U.S. Army Medical Administration School
Fort Sam Houston, TXHigh School Diploma -
Compton High School
Compton06-2016
Skills
- ER Registration & Admissions (100 patients/shift)
- Electronic Health Records (Epic, AHLTA, CHCS)
- HIPAA & Joint Commission Compliance
- Insurance Verification & Eligibility
- Patient Transfers & Bed Management
- Data Entry & Statistical Reporting
- Bilingual: English & Spanish
Languages
Spanish
Native or Bilingual
Timeline
Hospital Logistics & Patient Transfer Coordinator
United States Army
02.2020 - 10.2023
Respite Care Provider
Great Life Senior Care
08.2018 - 04.2022
Patient Access & Registration Specialist
United States Army
09.2016 - Current
Graduate Certificate -
U.S. Army Medical Administration School
High School Diploma -
Compton High School
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