Marco Leonindes
Burnaby,BC
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
High-energy worker bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Coffee Shop Assistant
CAFÉ CIELO BONITO
04.2022 - 06.2022
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Improved page content, keyword relevancy, and branding to achieve search engine optimization goals.
- Cleaned counters, machines, utensils and seating areas daily.
Personal Assistant and Community Manager
CR LAB, Ciudad de México
01.2017 - 01.2020
- Perform complex tasks about chemicals, plastics, and rubber
- Develop marketing strategies for better company improvement
- Serve customers directly and solve problems
- Manage all company's social media.
Education
Bachelor's Degree - Humanities
International Business Management - CURRENTLY STUDYING
No Diploma - International Economics
01.2022
Skills
- Effective Organization
- Critical Thinking
- Social Conscience
- Collaboration
- Leadership
- Hospitality and Professionalism
- Ingredient and Food Preparation
- Coffee Machine Demonstrations
- Customer Interaction
- Credit Card Transaction Processing
- Upselling Strategies
- Selling Skills
Certification
EF C1.1 ENGLISG LEVEL
Timeline
Coffee Shop Assistant - CAFÉ CIELO BONITO
04.2022 - 06.2022
Personal Assistant and Community Manager - CR LAB, Ciudad de México
01.2017 - 01.2020
College of Sciences And Humanities, UNAM - Bachelor's Degree, Humanities
Cornerstone International Community College of CAN - International Business Management, CURRENTLY STUDYING
Higher School of Economics - Ciudad De - No Diploma, International Economics
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