Marco Ilunga
Niagara Falls,ON
Summary
Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic.
Overview
7
7
years of professional experience
Work History
Production Worker and Operator
Velocity Security Sarlu
07.2023 - 12.2023
- Improved production efficiency by streamlining assembly line processes and implementing time-saving techniques.
- Reduced waste in the production process by monitoring materials usage and adjusting procedures accordingly.
- Enhanced product quality by conducting regular inspections and identifying areas for improvement.
- Collaborated with team members to optimize workflow, resulting in increased productivity and reduced downtime.
Sales Representative
VÉLOCITY SECURITY SARLU
01.2022 - 06.2023
- Increased sales revenue by identifying and targeting high-potential accounts.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
Administrative and Commercial Manager
COCAF
01.2019 - 11.2021
- Managed budgets and financial reporting, ensuring accurate forecasting and cost control for optimal profitability.
- Negotiated contracts with suppliers, securing favorable terms that resulted in significant cost savings.
- Developed strong partnerships with key stakeholders, fostering collaboration to achieve shared goals.
- Increased sales revenue by developing and implementing effective marketing strategies for commercial products.
Manager of Operations
Star Up Commerce
01.2019 - 05.2019
- Streamlined operational processes by implementing efficient workflow management strategies.
- Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
- Managed cross-functional teams for successful project completion and timely delivery.
- Developed strong relationships with suppliers, resulting in reduced costs and better quality products.
Assistant Advisor
Democratic Republic of Congo
01.2019 - 04.2024
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Supported executive staff thrbyough scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
Data Entry Operator
United Nations (UN)
11.2018 - 12.2018
- Increased data accuracy by diligently inputting and verifying information from various sources.
- Enhanced team productivity by efficiently organizing and prioritizing tasks for timely completion.
Sales Delegate, Road and Distribution Manager (SRD)
BRALIMA KINSHASA
10.2016 - 02.2018
- Optimized distribution processes by implementing efficient inventory management systems.
- Reduced order fulfillment time through the development of streamlined picking and packing procedures.
- Managed warehouse operations, ensuring proper storage and handling of products to maintain quality.
- Improved delivery times with strategic route planning and reallocation of resources.
- Led a team of distribution staff, fostering a positive work environment and promoting professional growth.
Education
Master of Arts - Social Sciences
University of Lubumbashi
DR Congo05.2014
Skills
- Network development
- Lead prospecting
- Sales closing
- Client Account Management
- Traffic Control
- Equipment management
- Quality Control
- Problem-Solving
- Organization
Training
- Master in Social, Political and Administrative, Anthropological Sciences, International Relations and Diplomacy, 2012, 2014, UNILU (UNIVERSITY OF LUBUMBASHI), LUBUMBASHI, DRC
- Graduate Diploma in Social, Political and Administrative, Anthropological Sciences, International Relations and Diplomacy, 2009, 2012, UNILU (UNIVERSITY OF LUBUMBASHI), LUBUMBASHI, DRC
Languages
French
Native or Bilingual
English
Limited Working
Timeline
Production Worker and Operator
Velocity Security Sarlu
07.2023 - 12.2023
Sales Representative
VÉLOCITY SECURITY SARLU
01.2022 - 06.2023
Administrative and Commercial Manager
COCAF
01.2019 - 11.2021
Manager of Operations
Star Up Commerce
01.2019 - 05.2019
Assistant Advisor
Democratic Republic of Congo
01.2019 - 04.2024
Data Entry Operator
United Nations (UN)
11.2018 - 12.2018
Sales Delegate, Road and Distribution Manager (SRD)
BRALIMA KINSHASA
10.2016 - 02.2018
Master of Arts - Social Sciences
University of Lubumbashi