Marco Hernandez
Gilroy
Summary
Professional sales expert with strong track record in driving revenue growth through strategic client engagement and relationship management. Focused on team collaboration and consistently achieving results, adapting seamlessly to changing market needs. Leverages skills in negotiation, communication, and customer relationship management to deliver impactful solutions. Reliable and results-oriented, ensuring high standards are met in all sales initiatives.
Overview
9
9
years of professional experience
Work History
Outside Sales Professional
Terminix
01.2024 - Current
- Conduct thorough inspections of homes, attics, and crawl spaces for termites, rodents, and other pest activity.
- Take accurate measurements and provide customized pest control recommendations.
- Present findings and sell recommended services to homeowners to meet and exceed sales targets.
- Maintain professionalism and build strong customer relationships through trust and transparency.
Associate Banker
Chase Bank
01.2019 - 01.2024
- Assisted new and existing clients with opening and managing personal banking accounts.
- Resolved complex issues related to online banking and transaction discrepancies.
- Processed deposits, withdrawals, and payments with accuracy and confidentiality.
- Delivered superior customer service in a high-volume, fast-paced environment.
Store Associate
IN-N-OUT Burger
01.2017 - 01.2019
- Provided fast, friendly service while maintaining quality and accuracy in orders.
- Worked efficiently as part of a team to meet customer satisfaction goals.
- Upheld company standards for cleanliness, safety, and food quality.
Education
Associate of Arts - Liberal Arts (Behavioral Sciences)
De Anza College
Cupertino, CAProject Management
Southern New Hampshire University
Hooksett, NHSkills
- Sales & Customer Service
- Banking Operations & Account Management
- Time Management & Organization
- Product knowledge expertise
- Competitive analysis
- Closing deals expertise
- Resolutions-focused
- Positive rapport building
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Outside Sales Professional
Terminix
01.2024 - Current
Associate Banker
Chase Bank
01.2019 - 01.2024
Store Associate
IN-N-OUT Burger
01.2017 - 01.2019
Associate of Arts - Liberal Arts (Behavioral Sciences)
De Anza College
Project Management
Southern New Hampshire University