Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marco Garcia

Pomona

Summary

Experienced hospitality professional with a strong background in customer service and team collaboration. Proven skills in managing logistics, training staff, and enhancing customer satisfaction as a Valet Attendant at Precision Parking and a Bayhost at Top Golf. Previously a Cook at In-N-Out Burger, ensuring compliance with health standards and catering to dietary needs. Adept at resolving issues promptly and maintaining organized work environments.

Overview

5
5
years of professional experience

Work History

Valet Attendant

Precision Parking
09.2024 - 07.2025
  • Managed parking logistics to maximize space and efficiency.
  • Collaborated with the team to ensure smooth operation during peak times.
  • Trained new attendants on procedures and customer service standards.
  • Resolved customer inquiries and issues promptly, maintaining a positive experience.
  • Great teamwork is shown between my coworkers and I while on the job, making sure no one has to wait to get their car through the valet

Restaurant Server

Top Golf
11.2023 - 07.2025
  • Bayhost (Server) at Top Golf
  • Communicate with Players (Customers) to create a great experience
  • Created connections with Players and Co-workers
  • Upsold menu items and promotions, increasing average check size by X%.
  • Maintained a clean and organized dining area, adhering to health and safety standards.
  • Collaborated with kitchen staff to ensure timely and accurate order delivery.
  • Handled cash and credit card transactions, balancing receipts at the end of each shift.
  • Addressed and resolved guest concerns promptly, enhancing overall satisfaction.
  • Assisted in training new servers, sharing best practices and procedures.

Cook

In-N-Out Burger
03.2020 - 10.2023
  • Maintained a clean and organized kitchen environment.
  • Followed recipes and portion control guidelines to ensure consistency and quality.
  • Ensured compliance with health and safety regulations in the kitchen.
  • Trained new kitchen staff on cooking techniques and kitchen protocols.
  • Handled customer orders and special requests with care and attention.
  • To go into more detail, In-N-Out especially caters to dietary or allergy restrictions, making sure they are handled and prepared separately from all other orders

Education

Associate of Arts - Communication Studies, Communication

Mission College
Santa Clara, CA
05.2025

Skills

  • Able to communicate greatly with others
  • Great team player
  • Physical labor
  • Effective problem solving

Timeline

Valet Attendant

Precision Parking
09.2024 - 07.2025

Restaurant Server

Top Golf
11.2023 - 07.2025

Cook

In-N-Out Burger
03.2020 - 10.2023

Associate of Arts - Communication Studies, Communication

Mission College
Marco Garcia