Marco Claveau
Cambridge
Summary
A seasoned Inclass/Incar Driving Instructor and business owner with a proven track record at Drivewise, I excel in fostering student success and safety through effective teaching methods and strong observational skills. Demonstrated leadership in developing high-performing teams and achieving significant customer satisfaction through innovative solutions and strategic business management.
Overview
21
21
years of professional experience
Work History
Inclass/Incar Driving Instructor
Drivewise
01.2021 - Current
- Established trust with parents by maintaining transparent communication about their child''s progress and areas of improvement.
- Evaluated student performance and documented progress and goals.
- Promoted proactive problem-solving approaches among students, empowering them to make informed decisions in complex driving scenarios.
- Supported student drivers in hands-on road training.
- Built strong rapport with students, fostering a positive learning environment and encouraging open communication.
- Assisted students in overcoming driving-related anxiety through patient guidance and confidence-building exercises.
- Verified proper use of safety restraints by vehicle occupants to comply with State law.
- Offered timely commands to assist student driver in steering or braking to avoid accidents.
- Maintained accurate student records to meet DOT requirements.
- Demonstrated commitment to professional development by attending ongoing training sessions and workshops within the industry.
- Utilized various teaching aids such as videos, diagrams, and hands-on demonstrations to enhance learning experiences for students.
- Adapted teaching strategies based on individual learning preferences while maintaining consistency across all courses offered.
Owner/ Inclass and Incar Driving Instructor
Drivewise
01.2006 - 01.2021
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
Incar/Inclass Driving Instructor
Young Drivers/Drivewise
05.2004 - 01.2006
- Evaluated student performance and documented progress and goals.
- Established trust with parents by maintaining transparent communication about their child''s progress and areas of improvement.
- Supported student drivers in hands-on road training.
- Scheduled appointments with students for driving lessons.
- Promoted proactive problem-solving approaches among students, empowering them to make informed decisions in complex driving scenarios.
- Developed tailored lesson plans for each student, addressing their individual needs and weaknesses.
Education
Driving School Inclass Instructor -
Ontario Safety League
Mississauga, ON10.2004
Driver Instructor Course -
Ontario Safety League
Mississauga, ON05.2004
Skills
- Strong observational skills
- Defensive driving techniques
- Route planning
- Effective teaching methods
- Good judgment
- Skill development
- Basic vehicle inspection
- Leadership qualities
- Vehicle maintenance
- Roadside safety instruction
- Student records management
- Student records
- Patience and tact
- Traffic law mastery
- Emergency driving
- Student observation
- Safe driving procedures
- Written evaluations
- Driving demonstration
- Test administration
- Progress tracking
- Progress reporting
- Performance evaluation
- Student mentoring
- Public speaking
- Progress evaluation
- Classroom management
- Problem-solving
- Time management
- Attention to detail
- Multitasking
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Excellent communication
- Organizational skills
- Active listening
- Adaptability and flexibility
- Decision-making
Languages
English
Full Professional
Timeline
Inclass/Incar Driving Instructor
Drivewise
01.2021 - Current
Owner/ Inclass and Incar Driving Instructor
Drivewise
01.2006 - 01.2021
Incar/Inclass Driving Instructor
Young Drivers/Drivewise
05.2004 - 01.2006
Driving School Inclass Instructor -
Ontario Safety League
Driver Instructor Course -
Ontario Safety League
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