Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marco Attie

Corte Madera

Summary

I started off as a service writer at Robins Auto in Greenbrae California. This position taught me important customer service skills and how to act professional in the work environment. I then moved on to do one year at collage for automotive technology. Over that year at school I learned how to work on every aspect of a car and left with an intermediate understanding of tech work. I then went back to Robins Auto to put my tech skills to work, until I finally found myself at Hennessey Performance's tuner school. This school went into depth on how to add performance parts to vehicles. They also went into depth on tuning strategies, and how to maneuver around properly in tuning software's such as hp tuners and holley.

Overview

1
1
year of professional experience

Work History

Auto Mechanic

Robin Lee
06.2024 - 08.2024
  • Accomplished maintenance and organization mission by completing related results.
  • Followed operating instructions, troubleshot breakdowns and maintained supplies to keep shop equipment operating .
  • Maintained vehicle records by recording service and repairs.
  • Performed routine maintenance and repair of vehicles, trailers and other motorized and educational program equipment.
  • Verified vehicle serviceability by conducting test drives and adjusting controls and systems.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Changed, rotated, and balanced tires on different types of vehicles.

Service Writer

Robin Lee
04.2023 - 08.2023
  • Maintained accurate and current customer account data with manual forms processing and digital information updates.
  • Produced accurate customer estimates and clearly articulated charges to customers to minimize complaints.
  • Consulted with customers to assess service requirements and produce accurate orders.
  • Logged work orders and change orders into [Software] database to track job status.
  • Worked effectively with repair staff and parts providers, staying current on availability and service processes.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Followed up with customers about resolved issues to maintain high standards of customer service.
  • Educated customers about billing, payment processing and support policies and procedures.

Education

No Degree - Automotive Technology

Idaho State University
Pocatello, ID

Graduate Certificate - Advanced Calibrating

Tuner School 200 Class
Sealy, TX
04-2025

Graduate Certificate - Introduction To Calibration

Tuner School 100 Class
Sealy, TX
12-2024

Skills

  • Replacing parts

  • Inspecting vehicles

  • System repairs

  • Vehicle test driving

  • Tire rotation

  • Engine oil changes

  • Preventive Maintenance

  • Brake systems

  • Suspension systems

  • Engine repair

  • Status reports maintenance

  • Communicating with clients

  • Customer service expertise

  • Work order processing

  • Estimating costs

  • Technician tracking

  • Performance tuning

  • Performance parts installation

Timeline

Auto Mechanic

Robin Lee
06.2024 - 08.2024

Service Writer

Robin Lee
04.2023 - 08.2023

No Degree - Automotive Technology

Idaho State University

Graduate Certificate - Advanced Calibrating

Tuner School 200 Class

Graduate Certificate - Introduction To Calibration

Tuner School 100 Class
Marco Attie