Marco Aldaba
London,ON
Summary
Driven Logistics Supervisor offering seven years of experience in monitoring the flow of products for efficiency. Focused on negotiating rates with freight vendors, coordinating warehouse storage, documenting shipment status and monitoring performance to maintain efficient workflow. Accomplished in delivering goods on time through expert management of deadlines by maintaining communications with warehouse employees and freight vendors. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Logistics Supervisor
Xylem
03.2018 - 05.2023
- Organized warehouse space and planned layouts to allow for maximum storage capabilities.
- Collaborated with other supervisors to maintain smooth inter-departmental communication and operations.
- Verified effective and timely implementation of operational goals by prioritizing tasks.
- Processed orders by due dates to enable on-time delivery to customers.
Customs Specialist
American Industries - Mexico's Leading Manufacturing Facilitator
03.2016 - 03.2018
- Lawfully cleared merchandise through customs per client and government requirements.
- Calculated daily exchange rates and taxes due for goods and commodities.
- Identified and gathered commercial and international data, documents and rulings upon clients' requests.
- Determined harmonized tariff classifications by referencing tariff schedules outlined by national and international government officials.
Customer Service Representative
Teleperformance
11.2012 - 06.2015
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Education
Post-Degree Certificate - Supply Chain Management - Global Logistics
Fanshawe College
London, ONBachelor - Operations Management
UTCH
Chihuahua, Mexico12.2018
Certificate - Warehouse Management
San Antonio College
San Antonio, TX12.2015
Skills
- Resource Utilization
- Material Handling
- SOP Compliance
- Delivery Scheduling
- Dispatching
- Purchase Orders
- Warehouse Organization
- Distribution Management
- Cost Control
- Training Staff
- Distributing Merchandise
- Workplace Inspections
- Route Planning
- Materials Storage
- Logistics Coordination
- Researching Freight Carrier Costs
- Inventory Tracking
- Vendor Communication
- Procedures Compliance
- Service Delivery Management
- Traffic Management
- Quality Assurance
- Process Improvement
- Training Employees
- Vendor Negotiations
- Budget Management
Additional Information
MS Suite (Excel, Word, Outlook, PowerPoint)
SAP
MRP
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Logistics Supervisor
Xylem
03.2018 - 05.2023
Customs Specialist
American Industries - Mexico's Leading Manufacturing Facilitator
03.2016 - 03.2018
Customer Service Representative
Teleperformance
11.2012 - 06.2015
Post-Degree Certificate - Supply Chain Management - Global Logistics
Fanshawe College
Bachelor - Operations Management
UTCH
Certificate - Warehouse Management
San Antonio College
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