Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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Marc Louiuie Sanchez

198 Sheppard Ave. West, North Yorkk,ON

Summary

Driven by a commitment to operational efficiency and exceptional customer service, I leveraged my decision-making skills at McDonald's to enhance team morale and increase revenue. My diverse background, including roles in healthcare and public service, showcases my ability to adapt and excel in various settings, blending hard skills like health and safety with soft skills such as empathy and leadership.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Swing Shift Manager

McDonald's
4808 Yonge Street, North York, ON M2N 5M9
02.2023 - Current
  • Promoted a positive work culture, resulting in improved team morale and job satisfaction.
  • Increased revenue through the implementation of effective sales tactics and promotional activities.
  • Implemented quality control measures that led to consistent product quality standards across all shifts.
  • Resolved conflicts among team members diplomatically, fostering a harmonious working environment.
  • Addressed customer concerns promptly, leading to increased customer satisfaction rates.

Pulmonary Aide

Iloilo Mission Hospital
Iloilo City, Philippines
03.2019 - 12.2022

As Pulmonary Aide my Duties and Responsibilities are to administer inhalation to patients from newborn babies to adults with Asthma and other Cardio Pulmonary Diseases. Washing, Sterilizing and Disinfecting of used equipments. Also do Housekeeping at the end of the shift. It has gained me more knowledge and skills about Respiratory Therapy applications, drugs, and medications used for respiratory care.

  • Offered caring companionship and emotional support.
  • Established trusting relationships with patients through consistent reliability and genuine empathy towards their unique situations.

Youth Council Chairman (Public Servant)

Local Government Unit
San Miguel, Iloilo, Philippines 5025
06.2018 - 12.2022
  • Provided recommendations on board of directors on group's effectiveness, actions, and future plans.
  • Contributed to values, goals and strategic vision of organization.
  • Led organization in setting goals and strategies.
  • represent the interests of the youth legislate, initiate and oversee youth-related projects, and advocate for policies and programs that improve the well-being and prospects of young people in our community.

Managing Owner

His And Her Refreshment (Family Small Business)
San Miguel, Iloilo, Philippines
09.2017 - 11.2022
  • Oversaw the development of innovative products or services, positioning the company as an industry leader.
  • Boosted customer satisfaction rates through the implementation of customer-centric policies and procedures designed to address key pain points effectively.
  • Drove revenue growth by identifying untapped market opportunities and developing targeted sales strategies.

Volunteer Personnel

Rural Health Unit - Local Government Unit
San Miguel, Iloilo, Philippines
11.2017 - 04.2018

Performing minor work such as getting vital signs of all walk-in patients and putting it in their medical records, assisting Attending Physicians. In addition to my knowledge and skills is how to deal with other patients emotionally, socially, and mentally.

  • Proven ability to learn quickly and adapt to new situations.
  • Worked effectively in fast-paced environments.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Census Enumerator

Philippine Statistics Authority
Iloilo City, Philippines, 5000
08.2015 - 09.2015
  • Visited assigned neighborhoods and knocked on doors to encourage participation in Census.
  • Interviewed residents in assigned areas to explain purpose of Census, ask questions and record answers.
  • Met with supervisor to review procedures, report issues or concerns and receive instructions.
  • Improved data accuracy by diligently collecting and recording census information from households.

Education

Post-Degree Certificate - Baking Skills

Centennial College-Progress Campus
941 Progress Ave, Scarborough, ON M1G 3T8
08.2023

Vocational Course - Caregiving

Professional Caregiver
St. Augustine School Of Nursing, Lapaz, Iloilo, PH
08.2018

Bachelor of Science - Marine Engineering

John B. Lacson Foundation Maritime University
General Luna St., Molo, Iloilo City Philppines
05.2015

Skills

  • Health and safety

  • Operational Efficiency

  • Software Utilization

  • Delegation Abilities

  • Decision-making Skills

  • Customer Service

  • Baking

  • Cooking

  • Mechanical Engineering

  • Food handling

  • Food Service

Languages

English
Professional Working
Tagalog
Native or Bilingual

Certification

Advance Food Safety Certification (Safecheck)

Issue date: 22-April-2023

Expiry date: 22-April-2028

First Aid and CPR/AED level C (BL)-Intermediate

Issue date: 2023-04-14

Expiry date: 2026-04-13

SmartServe

Issue date: 2023-02-08

Expiry date: 2028-02-07

G-license

Issue date: 2024-04-05

Expiry date: 2029-04-04

Time Management Ceritificate (November 21, 2019)

National Certificate (Skills and Training in Defensive Driving)

Issue date: 2021-12-14

Expiry date: 2026-12-23

Timeline

Swing Shift Manager

McDonald's
02.2023 - Current

Pulmonary Aide

Iloilo Mission Hospital
03.2019 - 12.2022

Youth Council Chairman (Public Servant)

Local Government Unit
06.2018 - 12.2022

Volunteer Personnel

Rural Health Unit - Local Government Unit
11.2017 - 04.2018

Managing Owner

His And Her Refreshment (Family Small Business)
09.2017 - 11.2022

Census Enumerator

Philippine Statistics Authority
08.2015 - 09.2015

Post-Degree Certificate - Baking Skills

Centennial College-Progress Campus

Vocational Course - Caregiving

Professional Caregiver

Bachelor of Science - Marine Engineering

John B. Lacson Foundation Maritime University
Marc Louiuie Sanchez