Marcien De Bonheur Kalia Latema
Ottawa,Ontario (ON)
Summary
Dynamic professional with extensive experience at PNUD, excelling in analytical thinking and project management. Successfully enhanced operational efficiency through predictive analytics and improved customer satisfaction by analyzing feedback. Proficient in MS Excel, I foster collaboration and mentorship, driving team performance and achieving project milestones effectively.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Analyste Administratif
PNUD
01.2019 - 02.2025
- Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
- Improved internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks.
- Implemented predictive analytics techniques that enabled proactive adjustments to business strategies based on emerging trends.
- Enhanced customer satisfaction rates through detailed analysis of customer feedback data and subsequent improvements in service offerings.
- Developed new analytical models that improved forecasting accuracy and reduced risk exposure.
- Developed comprehensive training materials for new analysts, improving onboarding efficiency.
- Supported budgeting processes by providing accurate forecasts and timely variance analyses.
Coordonnateur De Projet
PNUD
08.2017 - 12.2018
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Entered data, generated reports, and produced tracking documents.
Manager Des Promoteurs De Santé
Médecins Sans Frontières (Msf) International
01.2016 - 08.2017
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
Manager Des Promoteurs De Santé
Médecins Sans Frontières (Msf) International
12.2013 - 12.2015
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Chargé De Suivi et Évaluation
Ministère De Justice
03.2013 - 11.2013
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
Master Of Engineering Management - Logistics And Supply Chain Management
Supmeca ISM Paris
France 06.2021
Licence - Économie Et Gestion
Université De Bangui
Centrafrique 09.2015
Baccalauréat - Scientifique
Lycée Barthélémy Boganda
Centrafrique 07.2007
Skills
- Microsoft office
- Analytical thinking
- MS Excel
- Time management
- Project management
Languages
French
Native or Bilingual
English
Professional Working
Certification
- Area of certification Training - Timeframe
- Certified Job Title, Company Name - Timeframe
- Licensed Job Title - Timeframe
- Area of certification, Company Name - Timeframe
- Area of expertise License - Timeframe
Timeline
Analyste Administratif
PNUD
01.2019 - 02.2025
Coordonnateur De Projet
PNUD
08.2017 - 12.2018
Manager Des Promoteurs De Santé
Médecins Sans Frontières (Msf) International
01.2016 - 08.2017
Manager Des Promoteurs De Santé
Médecins Sans Frontières (Msf) International
12.2013 - 12.2015
Chargé De Suivi et Évaluation
Ministère De Justice
03.2013 - 11.2013
Master Of Engineering Management - Logistics And Supply Chain Management
Supmeca ISM Paris
Licence - Économie Et Gestion
Université De Bangui
Baccalauréat - Scientifique
Lycée Barthélémy Boganda
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