Marcie Smith

• Worked front counter, drive-thru and other areas.
• Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
• Worked well with teammates and accepted coaching from management team.
• Cleaned and maintained all areas of restaurant to promote clean image.
• Provided excellent customer service by greeting customers and meeting quality expectations.
• Kept food preparation area, equipment, and utensils clean and sanitary.
• Provided exceptional customer service, addressing concerns or issues promptly and professionally.
• Promoted a positive work environment through effective communication and teamwork among staff members.
• Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
• Trained new team members on procedures, customer service, and sales techniques.
• Took orders, prepared meals, and collected payments.

At Villa Healthcare Center, I serve as a dedicated volunteer committed to fostering a nurturing environment characterized by warmth and integrity. My primary objective revolves around providing companionship and emotional support to patients, ensuring they feel valued and heard. This entails engaging in activities such as arts and crafts, painting nails, and initiating meaningful conversations to uplift their spirits. Recognizing the significance of human connection, I strive to be a comforting presence for those who may lack regular visitors. Through this volunteer role, I aim to cultivate compassion while enriching my own experiences in positively impacting others' lives.

At Bambino Sitters, my role as a caregiver encompassed providing attentive and compassionate support to families seeking general babysitting or nanny services. I prioritized the holistic well-being of the children under my care, ensuring their nutritional, cleanliness, and emotional needs were met with diligence. This encompassed tasks such as cooking, cleaning, and bathing, executed with utmost sensitivity and professionalism. Beyond fulfilling physical requirements, my approach emphasized fostering a nurturing environment rooted in kindness and friendliness. This experience significantly enriched my understanding of the profound impact of nurturing care, reinforcing the importance of compassion and love in caregiving roles.

• Assisted clients with activities of daily living, promoting independence and quality of life.
• Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
• Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
• Built strong relationships with clients to deliver emotional support and companionship.
• Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
• Provided safe mobility support to help patients move around personal and public spaces.
• Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
• Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.

At Chipotle Mexican Grill, my role encompassed a broad spectrum of responsibilities, showcasing my versatility across various facets of restaurant operations. I adeptly navigated positions ranging from cashier duties and food preparation on the line to grill operations, chip production, and dishwashing. Central to my approach is a commitment to fostering an environment rooted in compassion, patience, and friendliness, both in interactions with colleagues and customers. Aligning with Chipotle's core values, I prioritize hospitality, ensuring that patrons receive unparalleled care and attention. This dedication extends to consistently delivering excellence in food quality and customer service, reflecting the restaurant's unwavering commitment to customer satisfaction and culinary integrity.

During my time at Panera Bread, I embraced a multifaceted role that encompassed various positions, including cashier, food preparation on the line, barista duties, dishwashing, and mentoring and training fellow team members, ensuring optimal efficiency within the establishment. This versatility allowed me to contribute effectively across different aspects of the restaurant's operations. As a cashier, I prioritized customer engagement, consistently providing friendly and knowledgeable service. This experience not only refined my interpersonal skills but also deepened my expertise in effectively marketing and explaining menu items to customers further enhancing their dining experience.

During my time at Cost Plus World Market as a cashier, I honed essential customer service skills while managing transactions and handling returns efficiently. Beyond cashiering duties, I actively engaged customers on the floor, showcasing a diverse range of products from furniture to food products. This role provided a platform to refine my marketing abilities, presenting opportunities to highlight unique items and guide customer choices. Through personalized interactions, I cultivated strong relationships with customers, enhancing their shopping experience. Overall, my experience at Cost Plus World Market was instrumental in boosting my confidence, sharpening customer service acumen, and expanding my expertise in retail marketing.

• At the Health Occupation Students of America conference, I immersed myself in the study of sports medicine, a pivotal step aligned with my future aspirations within the medical feild. Engaging in this specialized training not only honed essential skills relevant to my career trajectory but also fortified my confidence.
• The conference presented opportunities for public speaking, challenging me to articulate ideas coherently before diverse audiences. Embracing these moments outside my comfort zone, I not only mastered sports medicine concepts but also cultivated invaluable interpersonal skills. This experience served as a catalyst, empowering me with both technical expertise and the self-assurance required to navigate professional challenges effectively.