Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Marcia Vreugdenhil

Ponoka,AB

Summary

Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

24
24
years of professional experience

Work History

Dental Clinic Assistant Manager

Hobbema Dental Clinic /Crowfoot Dental
11.2018 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Created employee schedules to align coverage with forecasted demands.
  • Reviewed sales and gross profit report to assess company efficiency.
  • Made hiring recommendations to increase company's productivity and profitability with quality workers.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Defined clear targets and objectives and communicated to other team members.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.

Manager

1196172 AB Ltd /CBO Earthworks /CBluO DEF
01.2005 - 11.2018
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Onboarded new employees with training and new hire documentation.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Improved safety procedures to create safe working conditions for workers.
  • Developed and implemented business strategies to achieve business goals and stay competitive.
  • Planned and budgeted accurately to provide business with resources needed to operate smoothly.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Health Care Aide

Ponoka General Hospital
06.1999 - 05.2003
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Maintained clean, safe, and well-organized patient environment.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Kept accurate records of patients' care, condition, and progress.
  • Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Developed rapport to create safe and trusting environment for care.
  • Followed safe lifting techniques and individual resident lifting instructions.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Assisted with patient transfer and ambulation.
  • Transported patients via wheelchair to and from rehabilitation and daily activities.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.

Education

Health Care Aide

Bow Valley College
Red Deer, AB
05.1999

High School Diploma -

Central Alberta High School
Lacombe, AB
06.1997

Skills

  • Calm Under Pressure
  • Relationship Building
  • Flexible and Adaptable
  • Task Prioritization
  • Microsoft Word
  • Problem-Solving
  • Active Listener
  • Quickbooks Software Proficiency
  • Self-Directed
  • Time Management
  • Organization
  • Gold Dental Software
  • Dentrix Dental Software

Languages

English
Native or Bilingual
Dutch
Native or Bilingual

References

Shelly Wright ( Hobbema Dental/Crowfoot Dental) 403-783-1261

Russell Vreugdenhil (Owner 1196172 Ab LTD/CBO Earthworks/ CBluO DEF ) 403-505-1555 


Timeline

Dental Clinic Assistant Manager

Hobbema Dental Clinic /Crowfoot Dental
11.2018 - Current

Manager

1196172 AB Ltd /CBO Earthworks /CBluO DEF
01.2005 - 11.2018

Health Care Aide

Ponoka General Hospital
06.1999 - 05.2003

Health Care Aide

Bow Valley College

High School Diploma -

Central Alberta High School

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Marcia Vreugdenhil