Marcia Vazquez
Burnaby,BC
Summary
I am a bilingual energetic Industrial Engineer with 8 years of experience managing teams, analytical capacity to solve problems, determination to reach goals and strong collaboration to add value to the organization I work for. Decisive Administrative Manager manages team members and handles business operations with sound judgment and reasoned thinking. Highly resourceful with proven history of tackling complex projects with superior results. I'm Highly organized with experience in coordinating office operations, streamlining administrative procedures, and managing staff. Strong skills in problem-solving, strategic planning and team leadership have resulted in improved operational efficiency in previous roles. Proven ability to develop effective communication systems, manage budgets, and lead diverse teams towards organizational goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Administrative Manager
Gdl Carpentry Services LTD
Burnaby, British Columbia
10.2021 - Current
- Control daily expenses through QuickBooks and bank accounts
- Prepared regular progress reports to track budget expenditures, workflow, and performance metrics.
- Payroll coordinator, ensure payroll procedures are compliant, efficient, and current
- Organized and maintained documents, files and records.
- Coordinated with executive staff to ensure deadlines were met in a timely manner.
- Monitored office and site inventory to maintain supply levels.
- Provided support to departmental managers in the development of project plans and initiatives.
- Automated office operations to optimize accounts payable and receivable, customer correspondence and data communications.
- Negotiated and reviewed contracts, rates and terms with current facilities and suppliers.
- Established work procedures or schedules to organize daily work of administrative staff.
Operations Supervisor
Ryder System Inc.
Guadalajara, Mexico
05.2016 - 06.2021
- Company Overview: Ryder System Inc: Warehouse and transportation company
- Assisting in different administrative functions to meet and exceed the contractual Key Performance Indicators of the client Hewlett Packard (HP).
- In charge of a team integrated by 28 co-workers having daily interaction to solve problems through lean tools such as Kaizen events, Lean Six Sigma, Lean Ideas, root cause analysis, etc
- Finding sustainable results and provide an excellent service to the client
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
- Delegated work to staff, setting priorities and goals.
Student Assistant
UNIVERSIDAD CUAUHTEMOC GUADALAJARA
Guadalajara, Mexico
07.2015 - 02.2016
- Assisted students with general inquiries and provided guidance to help them navigate the university's resources.
- Followed school schedules and policies to promote safety and learning.
- Organized and maintained office files, documents, and records.
- Tutored students in course material to improve comprehension.
- Assisted with answering telephone calls, managing databases, and drafting correspondence.
Education
Customer Relations Specialist And Hospitality Mangement - Hospitality Administration and Management
Cornerstone International Community College of Canada
Vancouver, BC03-2023
MBA Master of Business Administration -
Universidad de Guadalajara (UDG)
01.2020
Bachelor - Industrial Engineer
Tecnológico De Monterrey campus Guadalajara (ITESM)
01.2016
Skills
- Documentation and control
- Workflow planning
- Organizational leadership
- Budgeting and expense monitoring
- Staff management
- Recordkeeping and reporting
- Team collaboration
- Microsoft Office Suite
- Quickbooks
- Skype
- Account reconciliation
Hobbies and Interests
- Outdoor activities
- Mountain bike
- Hiking
- Running
- Tennis
- Snowboard
Accomplishments And Interests
- Ryder Employee of the year award, 2018 and 2020
- Project manager and trainer of 9 operators in the supply chain department, 2021
Affiliations
- High performance athlete competing for the Track & Field team of the University and for the state of Jalisco, Mexico 2003 – 2016.
Certification
- Six Sigma Yellow Belt certification – 2020
Languages
Spanish
Native/ Bilingual
English
Full Professional
Timeline
Administrative Manager
Gdl Carpentry Services LTD
10.2021 - Current
Operations Supervisor
Ryder System Inc.
05.2016 - 06.2021
Student Assistant
UNIVERSIDAD CUAUHTEMOC GUADALAJARA
07.2015 - 02.2016
Customer Relations Specialist And Hospitality Mangement - Hospitality Administration and Management
Cornerstone International Community College of Canada
MBA Master of Business Administration -
Universidad de Guadalajara (UDG)
Bachelor - Industrial Engineer
Tecnológico De Monterrey campus Guadalajara (ITESM)
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