Marcia Sandy
Severn,ON
Summary
Motivated employee with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
3
3
years of professional experience
Work History
Server
Friend's Diner
11.2022 - Current
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Prep Cook
Friend's Diner
11.2021 - 12.2022
- Adjusted recipes based on ingredient availability or customer request.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Monitored food quality and presentation to maintain high standards.
Personal Support Worker
Lake Simcoe Retirement Home
06.2020 - 09.2021
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
- Identified needs and coordinated plans for travel and out-of-town functions.
- Liaised with key accounts to deliver targeted administrative household support.
- Documented vitals, behaviors, and medications in client medical records.
Education
Certificate - Heavy Equipment Operator
Transport Training Centre of Canada
Barrie, ON12.2022
Honor's Diploma - Personal Support Worker
CTS Canadian Career College
North Bay, ON12.2005
Skills
- Special Requests and Substitutions
- Sales Expertise
- Hospitality Service Expertise
- Quality Control
- Guest Satisfaction
- Ability to Lift 30 Pounds
Timeline
Server
Friend's Diner
11.2022 - Current
Prep Cook
Friend's Diner
11.2021 - 12.2022
Personal Support Worker
Lake Simcoe Retirement Home
06.2020 - 09.2021
Certificate - Heavy Equipment Operator
Transport Training Centre of Canada
Honor's Diploma - Personal Support Worker
CTS Canadian Career College
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