Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Receptionist

Marcia Ramsay, PMP, PPE

Project Management Professional

Summary

Marcia is a dynamic leader with proven track record of successfully managing programs/projects and initiatives and achieving desired business objectives. Skilled in developing and executing strategies, managing budgets and resources, and leading cross-functional teams. Consistently produces tangible outcomes that exceed expectations.

Ramsay Projects provides transparent program and project management. We work in a variety of industries delivering business enterprise initiatives, compliance and regulatory change, application solutions, cybersecurity and more. Visit us at www.ramsayprojects.com.

Overview

18
18
years of professional experience

Work History

President

Ramsay Projects Inc
06.2005 - Current
  • Developed and implemented strategies and policies to establish long-term business objectives and provide strong and sustainable organizational leadership.
  • Reduced operational costs through strategic cost management initiatives.
  • Cultivated strong relationships with customers and external strategic partners and vendors to foster collaboration and maximize resources.
  • Managed financial, operational and human resources to optimize business performance.
  • Initiated strategy to drive company growth and increase market share and profitability.
  • Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.

Senior Program Director

Ramsay Projects Inc
06.2005 - Current
  • Developed and implemented program goals and objectives, establishing specific and measurable outcomes aligned with client organization's overall mission.
  • Provided direction and leadership for program definition and structure
  • Monitored program performance against objectives. Risk Management
  • Skill identification and cross-functional resource acquirement
  • Regular Communications and Reporting to stakeholders and program sponsor on progress, issues and risks for transparency and to maintain focus on program.

Senior Project Manager

ivari
10.2016 - Current
  • Managed enterprise wide programs and projects
  • Finance - Investment Accounting Transition to New Provider, JDE Upgrade
  • NIST Cyber Security, Sungard Managed Recovery Program
  • Regulatory - Regulatory Compliance Management Program Implementation, Bill 64 and 96 Regulatory Changes
  • Product - Direct to Consumer Website Development for Insurance Product, Strategic Partner Programs

Senior Enterprise Project Manager

Yellow Pages
01.2014 - 10.2015
  • Implemented Five9 Contact Center System across 10 business units in multiple cities
  • Increased efficiencies and streamlined IVR design and architecture

Senior Project Manager

Equitable Bank
05.2013 - 10.2014
  • Managed regulatory (ie: OSFI) projects, including stress testing mortgage lending. Implemented Customer Facing Policy and Procedure initiatives.

Project Manager

Rogers Communications
11.2010 - 06.2012
  • Manager Project Assurance and Advisory observed Enterprise Wide projects for risks and issues providing guidance and corrective action.
  • Managed Software Implementation Projects for Ecomm and IVR

Director, Project Management Office

First Data Canada Ltd (now Fiserv)
09.2007 - 09.2010
  • Responsible for Canadian Strategic Portfolio and Corporate Alignment
  • PMO Strategy and Mission
  • Implemented Enterprise Wide Project Standards, Project Intake and Approval Criteria
  • Project Manager Staffing and Coaching
  • Portfolio Advocate with US Platform
  • KPI and Reporting
  • Projects included VISA, MASTERCARD, Interac

Education

Masters Certificate in Project Management - Project Management

York University Schulich School of Business
06.2005

Project Management Certificate -

York University Schulich School of Business
05.2003

Project Management Professional (PMP) -

Project Management Institute
Newtown Square, PA
06.2005

3 YR Business Administration Diploma - Business Management

Seneca College of Applied Arts And Technology
North York, ON

Skills

  • Program/Project Charter Development and Agreement Negotiation
  • Benefits Realization Management, Strategic Alignment
  • Project Management
  • Scope Development and Management
  • Schedule Development and Management
  • Budget Management and Analysis
  • Dashboard KPI Reporting
  • Stakeholder Relations Management
  • Deliverable Planning and Prioritization
  • Resource Identification, Acquisition and Management
  • Hybrid, Agile and Waterfall Methodologies
  • Identify Appropriate Program and Project Artifacts
  • Microsoft Suite, Visio, PowerPoint, One Drive, Sharepoint
  • Microsoft Project, Gantt Charts
  • Jira, Confluence
  • Conflict Resolution and Creative Thinking

Affiliations

  • Project Management Institute

Timeline

Senior Project Manager

ivari
10.2016 - Current

Senior Enterprise Project Manager

Yellow Pages
01.2014 - 10.2015

Senior Project Manager

Equitable Bank
05.2013 - 10.2014

Project Manager

Rogers Communications
11.2010 - 06.2012

Director, Project Management Office

First Data Canada Ltd (now Fiserv)
09.2007 - 09.2010

President

Ramsay Projects Inc
06.2005 - Current

Senior Program Director

Ramsay Projects Inc
06.2005 - Current

Masters Certificate in Project Management - Project Management

York University Schulich School of Business

Project Management Certificate -

York University Schulich School of Business

Project Management Professional (PMP) -

Project Management Institute

3 YR Business Administration Diploma - Business Management

Seneca College of Applied Arts And Technology

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Marcia Ramsay, PMP, PPEProject Management Professional