Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marcia Olguin

Vallejo

Summary

As I dive deeper into Compassionate Home Health with a short, but meaningful track record at Cross Country Work Solutions, skilled in customer service from previous job opportunities and providing emotional support. Enhanced patients' quality of life through everyday care and companionship , promoting independence and confidence. I am Committed to delivering exceptional care and maintaining a safe, organized environment with every patient.

Overview

9
9
years of professional experience

Work History

Home Health Caregiver

Cross Country Work Solutions
11.2024 - Current
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Assisted patients with daily living activities, improving their overall quality of life.
  • Performed light housekeeping duties to maintain a clean, safe, and organized living space for patients.
  • Ensured timely transportation of patients to appointments or social engagements, enhancing their ability to maintain an active lifestyle outside the home setting.
  • Provided mobility assistance such as walking and regular exercising.
  • Supported emotional well-being through companionship services such as reading aloud or playing games together during downtime periods.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.

Food Server

Panera Bread
08.2019 - 11.2019

• great customer service when serving food

• make sure every customer was satisfied and had everything they needed

• make sure to report to management if needed

• cleaned up tables and sweat floors also mopped

Package Handler

FedEx Ground
10.2018 - 01.2019

• Sorted packages from conveyor belt

• Made sure all packages were neatly organized and put in the right trucks

• Helped maintain a well organized work area

• Gave customer service we needed

Courtesy Clerk

Safeway
05.2016 - 10.2018
  • Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
  • Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
  • Helped customers take merchandise out of store and loaded items into vehicles.
  • Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
  • Collected more than Number shopping carts from parking lot daily and cleaned and dried soiled and wet carts.
  • Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.

Sales Associate

Shoe Palace
05.2018 - 07.2018
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently when needed
  • Gave great customer service when selling shoes
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

N/A - Psychology

Solano Community College
Fairfield, CA

High School Diploma -

Arroyo High School
San Lorenzo, CA
06.2018

Skills

  • Personal hygiene assistance
  • Emotional support
  • Compassionate care
  • Patient care
  • Excellent multitasking
  • Leadership qualities
  • Team player
  • Great customer service

Timeline

Home Health Caregiver

Cross Country Work Solutions
11.2024 - Current

Food Server

Panera Bread
08.2019 - 11.2019

Package Handler

FedEx Ground
10.2018 - 01.2019

Sales Associate

Shoe Palace
05.2018 - 07.2018

Courtesy Clerk

Safeway
05.2016 - 10.2018

N/A - Psychology

Solano Community College

High School Diploma -

Arroyo High School
Marcia Olguin