Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marcelus Waterfield

Oakland

Summary

Proven track record in efficient route planning and customer service excellence, honed as a Delivery Driver at Tpro Logistic. Skilled in GPS navigation and fostering customer relationships, I consistently ensured timely and safe deliveries. My ability to collaborate effectively with teams and manage time efficiently has driven positive outcomes in fast-paced environments.

Overview

8
8
years of professional experience

Work History

Warehouse Agent

Swissport
10.2023 - Current
  • Checked packages and merchandise for damage and notified vendors.
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
  • Demonstrated versatility in operating various types of forklifts, including sit-down, stand-up, and reach varieties, to accommodate different warehouse layouts and requirements.
  • Reduced loading times for shipping trucks by efficiently organizing and staging pallets.
  • Communicated with floor managers to determine merchandise placement.
  • Provided support during peak periods or staff shortages, demonstrating adaptability and teamwork skills.
  • Prepared hazardous material shipments in compliance with safe handling practices.
  • Operated cargo handling equipment to facilitate safe and quick loading and unloading of cargo.
  • Trained new team members on company procedures, systems, and best practices to ensure seamless integration into the role.
  • Assisted clients with customs clearance processes when required, guiding them through documentation requirements for smooth transitions.

Warehouse Worker

Temco Logistics
08.2022 - 03.2023
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as [Number] pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
  • Increased storage efficiency with strategic pallet stacking and goods placement.
  • Collaborated with team members to complete large-scale projects efficiently and effectively.
  • Completed daily forklift inspections, ensuring proper functionality before starting work shifts.
  • Packed items into appropriate containers for shipment.
  • Participated in regular team meetings to stay informed about company updates, process changes, and warehouse objectives.
  • Minimized damage to products during transportation by following proper stacking techniques according to weight and size specifications.
  • Communicated with floor managers to determine merchandise placement.

Delivery Driver

Tpro Logisitic
06.2019 - 03.2022
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Delivered packages to customer doorsteps and business offices.
  • Communicated customer complaints, requests and feedback to company management for swift resolution.
  • Contacted customers prior to delivery to confirm and coordinate delivery times.
  • Fostered positive working relationships with regular customers.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
  • Oversaw product loading to keep items balanced, work efficient and items secure for safe delivery.
  • Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
  • Updated dispatchers frequently to convey changes such as route issues or weather delays potentially impacting delivery schedules.

Cashier/Host Manager

Ihop
05.2016 - 09.2018
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Collected and authorized payments of guests.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Maintained cash drawer of $150 or more per shift.
  • Completed inventory counts and ordered merchandise.
  • Conducted inventory counts by adding each item in stock and documenting on paper

Education

No Degree - General Studies

Ohlone College
Fremont, CA

Skills

  • Efficiency and Time Management
  • Customer Service
  • Vehicle Cleaning and Maintenance
  • GPS Navigation
  • Heavy Lifting
  • Vehicle Inspection
  • Dependability and Honesty
  • Attention to Detail
  • Traffic Laws and Regulations
  • Valid Driver's License
  • Time Management
  • Loading and Unloading
  • Delivery and Shipment Records
  • Customer Relationships
  • Ability to Lift 50 Pounds
  • Pre-Trip and Post-Trip Inspections
  • Dispatch Communication
  • Teamwork and Collaboration
  • Product Distribution
  • Pallet Jack Operation
  • Motor Vehicle Operation
  • Safe Vehicle Operations
  • Contactless Deliveries
  • Driver Assistance
  • Dispatch Collaboration
  • Loading and unloading
  • Forklift Operation

Timeline

Warehouse Agent

Swissport
10.2023 - Current

Warehouse Worker

Temco Logistics
08.2022 - 03.2023

Delivery Driver

Tpro Logisitic
06.2019 - 03.2022

Cashier/Host Manager

Ihop
05.2016 - 09.2018

No Degree - General Studies

Ohlone College

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Marcelus Waterfield