Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Marcelle Senger

Calgary,AB

Summary

Compassionate Early Childhood Educator with passion for teaching and supporting young students in setting foundation for life-long success. Proven to quickly develop rapport with children through friendly approach, patient demeanor and excellent communication skills. Organized with exceptional work ethic and dedication to completing projects. Skilled in both independently motivated and collaborative team settings.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Busniess Administration Assistant

Focused Renovations Ltd
08.2010 - Current


  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Maintained inventory of office supplies and placed orders.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
  • Managed filing system, entered data and completed other clerical tasks.

Special Events Planner (Owner)

Hooked Up Weddings
06.2007 - 06.2015
  • Coordinated logistics, vendor contracts, and on-site management to ensure smooth execution of events.
  • Delivered exceptional customer service by addressing attendee inquiries promptly and professionally before, during, and after events.
  • Improved client satisfaction ratings through meticulous attention to detail and seamless event coordination.
  • Created memorable experiences for guests by incorporating innovative entertainment options and engaging activities.
  • Created, monitored and controlled event expenditures to meet budgets.
  • Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
  • Managed event logistics and operations.
  • Established positive relationships with clients, ensuring their needs were met throughout the event planning process.
  • Developed creative themes for events and created related activities to engage attendees.
  • Coordinated travel and accommodations for event attendees.
  • Coordinated transportation and parking arrangements for guests and vendors.
  • Cultivated strong partnerships with local businesses, securing in-kind donations or sponsorships for various occasions.
  • Developed comprehensive event timelines, ensuring all tasks were completed on schedule and resulting in well-organized events that consistently met or exceeded client expectations.
  • Facilitated memorable experiences, overseeing creative direction of event themes, decor, and entertainment options.

Early Childhood Educator

Calgary French & International School
12.2006 - 03.2010
  • Communicated with parents and other staff about student progress.
  • Promoted physical health by incorporating movement breaks and outdoor play opportunities into each day's schedule.
  • Enhanced student learning by incorporating hands-on activities in lesson plans.
  • Established ongoing professional development goals, participating in workshops and conferences to stay current on emerging trends in early childhood education.
  • Fostered creativity in the classroom through art projects, dramatic play, storytelling exercises, and other imaginative pursuits.
  • Established positive relationships with students and families.
  • Organized activities to teach preschool children foundational learning skills such as letters and numbers.
  • Gave one-on-one attention to children while maintaining overall focus on entire group.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Helped new preschool children get used to classes by giving one-on-one support.
  • Collaborated with colleagues to share teaching strategies and resources, improving overall teaching quality.
  • Encouraged children's independence and self-help skills through daily routines and activities.

Merchandising Associate /Retail Sales Associate

Hudson's Bay Company
07.2001 - 09.2006
  • Enhanced customer experience by maintaining clean, well-stocked, and organized store aisles.
  • Provided exceptional customer service by addressing inquiries and offering personalized product recommendations.
  • Verified products appeared at correct locations in proper quantities.
  • Updated pricing and signage to complete product displays and educate customers.
  • Stocked shelves to match planogram images and instructions.
  • Greeted store customers and discussed needs.
  • Stocked designated items on shelves, end caps and displays.
  • Increased overall store performance with consistent attention to detail in visual merchandising efforts.
  • Improved product visibility by creating eye-catching merchandise displays.
  • Contributed to positive workplace culture by collaborating effectively with colleagues across departments.
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.

Customer Service Representative /Brand Promoter

Stampede Packs - Vibe 98.5 & CJAY 92
07.2003 - 07.2005
  • Promoted Vibe 98.5 & CJAY 92 at The Calgary Exhibition & Stampede selling backpacks and apparrel.
  • Demonstrated and maintained composure while multitasking in extremely fast-paced environment.
  • Trained staff on company operations, policies and services as booth supervisor.
  • Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
  • Responded to customer requests for products, services, and company information.
  • Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.

Education

Bachelor of Arts - Psychology

Mount Royal University
Calgary, AB

High School Diploma -

St. Mary's High School
Calgary, AB
06-2001

Skills

  • Arts and crafts
  • Active Listening
  • Organizational and Planning Skills
  • Office Administration
  • Document Preparation and Organization
  • Professional Communication
  • Event planning and design
  • Events logistics management
  • Client Relationship Development

Certification

Respect In Sport - Activity Leader Certificate (CMSA - Calgary Minor Soccer Association) April 26, 2023


Timeline

Busniess Administration Assistant

Focused Renovations Ltd
08.2010 - Current

Special Events Planner (Owner)

Hooked Up Weddings
06.2007 - 06.2015

Early Childhood Educator

Calgary French & International School
12.2006 - 03.2010

Customer Service Representative /Brand Promoter

Stampede Packs - Vibe 98.5 & CJAY 92
07.2003 - 07.2005

Merchandising Associate /Retail Sales Associate

Hudson's Bay Company
07.2001 - 09.2006

Bachelor of Arts - Psychology

Mount Royal University

High School Diploma -

St. Mary's High School

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Marcelle Senger