Marcella Goodrunning
Rocky Mountain House
Summary
Dynamic professional with a proven track record at Sunchild First Nation, excelling in fast-paced environments. Leveraging strong interpersonal skills and attention to detail, I effectively managed operations and enhanced customer experiences. A fast learner with solid computer skills, I consistently implemented improvements that elevated service quality and operational efficiency.
Overview
2
2
years of professional experience
Work History
Assistant for Housing Manager
Sunchild First Nation
06.2023 - 08.2024
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
Restaurant Manager - Restaurant Cook
Sunchild First Nation
09.2023 - 01.2024
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash transactions to maintain accurate records.
Security Officer
Sunchild First Nation
06.2022 - 06.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Education
Graduate Certificate - First Nation Bussiness Management
Ŷellowhead Tribal College
Edmonton, AB09-2016
Certificate - Oil And Gas Operator Level 1
Northern Alberta Institute of Technology
Edmonton, None04-2013
Diploma - Professional Cooking Diploma
Southern Alberta Institute of Tehnology
Calgary, AB05-2011
Skills
- Fast learner
- Time management
- Computer skills
- Attention to detail
Timeline
Restaurant Manager - Restaurant Cook
Sunchild First Nation
09.2023 - 01.2024
Assistant for Housing Manager
Sunchild First Nation
06.2023 - 08.2024
Security Officer
Sunchild First Nation
06.2022 - 06.2023
Graduate Certificate - First Nation Bussiness Management
Ŷellowhead Tribal College
Certificate - Oil And Gas Operator Level 1
Northern Alberta Institute of Technology
Diploma - Professional Cooking Diploma
Southern Alberta Institute of Tehnology
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