Summary
Overview
Work History
Education
Skills
Websites
Timeline
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MARCELINE MACH

San Diego

Summary

Detail-oriented Graphic Design & Marketing individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

6
6
years of professional experience

Work History

Graphics & Marketing for Crustacean Beverly Hills & AnQi

House of An
10.2024 - 02.2025
  • Created visual content and marketing materials using Adobe Creative Suite for high-end clientele
  • Thrived in a fast-paced environment, coordinating large events and serving high-net-worth individuals
  • Managed social media, enhancing brand visibility and engagement with affluent customers
  • Collaborated with sales and marketing teams on campaigns, market research, and brand strategies

Crew Member

Trader Joe's
02.2022 - 11.2024
  • Deliver outstanding guest service, consistently adhering to company policies and procedures
  • Address inquiries related to products, services, pricing, promotions, and availability
  • Manage inventories and execute monetary transactions with accuracy

Customer Service Representative

Helen Woodward Animal Center
06.2023 - 08.2023
  • Maintained meticulous record-keeping and documentation of pet owner and animal information, appointments, and follow-ups
  • Developed and marketed special offers, packages, and loyalty programs, fostering increased utilization of additional services and product purchases among pet owners
  • Collaborated seamlessly with veterinarians, animal care professionals, and team members to deliver comprehensive support to pet owners and their animals

Team Member

In-N-Out Burgers
06.2019 - 02.2022
  • Worked at four different stations each shift to provide optimal coverage and meet production goals
  • Contributed to team success by completing jobs quickly and accurately
  • Promptly and empathetically handled guest concerns and complaints using exceptional customer service and active listening

Education

Bachelor of Science - Marketing

Cal State University San Marcos
12-2024

Skills

  • Communication Skills
  • Graphic design skills
  • Campaign support
  • Branding
  • Event planning
  • Digital advertising

Websites

Timeline

Graphics & Marketing for Crustacean Beverly Hills & AnQi

House of An
10.2024 - 02.2025

Customer Service Representative

Helen Woodward Animal Center
06.2023 - 08.2023

Crew Member

Trader Joe's
02.2022 - 11.2024

Team Member

In-N-Out Burgers
06.2019 - 02.2022

Bachelor of Science - Marketing

Cal State University San Marcos

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MARCELINE MACH