MARCELINE MACH
San Diego
Summary
Detail-oriented Graphic Design & Marketing individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
6
6
years of professional experience
Work History
Graphics & Marketing for Crustacean Beverly Hills & AnQi
House of An
2024.10 - 2025.02
- Created visual content and marketing materials using Adobe Creative Suite for high-end clientele
- Thrived in a fast-paced environment, coordinating large events and serving high-net-worth individuals
- Managed social media, enhancing brand visibility and engagement with affluent customers
- Collaborated with sales and marketing teams on campaigns, market research, and brand strategies
Crew Member
Trader Joe's
2022.02 - 2024.11
- Deliver outstanding guest service, consistently adhering to company policies and procedures
- Address inquiries related to products, services, pricing, promotions, and availability
- Manage inventories and execute monetary transactions with accuracy
Customer Service Representative
Helen Woodward Animal Center
2023.06 - 2023.08
- Maintained meticulous record-keeping and documentation of pet owner and animal information, appointments, and follow-ups
- Developed and marketed special offers, packages, and loyalty programs, fostering increased utilization of additional services and product purchases among pet owners
- Collaborated seamlessly with veterinarians, animal care professionals, and team members to deliver comprehensive support to pet owners and their animals
Team Member
In-N-Out Burgers
2019.06 - 2022.02
- Worked at four different stations each shift to provide optimal coverage and meet production goals
- Contributed to team success by completing jobs quickly and accurately
- Promptly and empathetically handled guest concerns and complaints using exceptional customer service and active listening
Education
Bachelor of Science - Marketing
Cal State University San Marcos
2024-12
Skills
- Communication Skills
- Graphic design skills
- Campaign support
- Branding
- Event planning
- Digital advertising
Timeline
Graphics & Marketing for Crustacean Beverly Hills & AnQi
House of An
2024.10 - 2025.02
Customer Service Representative
Helen Woodward Animal Center
2023.06 - 2023.08
Crew Member
Trader Joe's
2022.02 - 2024.11
Team Member
In-N-Out Burgers
2019.06 - 2022.02
Bachelor of Science - Marketing
Cal State University San Marcos