Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
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Marcelina Ramirez

Tujunga

Summary

Enthusiastic and reliable professional with a strong commitment to providing excellent customer service and creating memorable experiences for restaurant guests. Skilled in anticipating customer needs, addressing complaints, and resolving issues promptly, all while maintaining a positive attitude in high-pressure environments. Known for staying focused and maintaining a calm demeanor in fast-paced, high-volume settings. Seasoned security specialist with a solid background in maintaining safety and order. Experienced in surveillance, conflict resolution, and access control. Recognized for effective teamwork and adaptability in dynamic situations. Dependable and results-oriented, excelling in both client service and emergency response.

Overview

8
8
years of professional experience

Work History

Unarmed Security Guard

Aecon Global Security
10.2021 - Current
  • Prepared detailed incident reports following any security breaches or safety concerns.
  • Assisted with crowd control at events by monitoring entrance and exit points and ensuring compliance with safety regulations.
  • Offered customer service assistance to visitors, providing directions and information.
  • Protected entrances by scanning individuals and bags via manual checks or x-ray machinery.
  • Coordinated with event organizers to ensure security at special events.

The Original OutbackCatering

Event Server
07.2018 - 12.2018
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours across night, weekend, and holiday shifts.

Stocker

Kohl’s
01.2018 - 05.2018
  • Stored and organized items in tool or supply rooms, allowing for easy retrieval.
  • Stamped price tags on merchandise, referring to official price lists.
  • Ensured that all products were labeled properly before stocking the shelves.
  • Monitored expiration dates of perishable items to ensure freshness.

Stocker

CVS Pharmacy, Retail
10.2016 - 04.2017
  • Faced products on shelves and displays to meet company policies.
  • Inspected stock for damage or defects and reported issues to management.
  • Packed and unpacked items, checking breakables before stocking on shelves.
  • Removed outdated products from shelves in accordance with company policy.
  • Moved and rebuilt shelves, racks and displays to increase visibility of merchandise.
  • Maintained a neat, clean and orderly warehouse environment at all times.

Education

Bachelor of Arts - Photography

California State University, Northridge
05-2024

Skills

  • Merchandise stocking
  • Positive attitude
  • Situational awareness
  • Verbal and written communication
  • Flexible schedule
  • Willing to learn
  • Investigative skills
  • Security guard license
  • Fluent in American Sign Language (ASL) and English
  • Task prioritization
  • Professional appearance

Languages

English
Full Professional
American Sign Language
Native/ Bilingual
Spanish
Limited

Affiliations

  • 1-Year Anniversary B&W Photography Showcase, August-September 2024
  • Film Scouts October Gallery Exhibition, October 2024
  • Siempre Juntos Gallery, November 2024
  • Film & Faces Exhibition, November 2024

Timeline

Unarmed Security Guard

Aecon Global Security
10.2021 - Current

The Original OutbackCatering

Event Server
07.2018 - 12.2018

Stocker

Kohl’s
01.2018 - 05.2018

Stocker

CVS Pharmacy, Retail
10.2016 - 04.2017

Bachelor of Arts - Photography

California State University, Northridge

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Marcelina Ramirez