Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Marcele Cote

Summary

Talented Case Manager adept at handling high caseloads without sacrificing quality of care. Operates in high-pressure environments while recommending best resources and courses of action to benefit patient needs and return each to optimal quality of life.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Case Manager/Developmental Services Worker

YWCA Hamilton
06.2019 - Current
  • Coordinated essential services for clients, resulting in improved overall well-being and selfsufficiency.
  • Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
  • Handled individuals with dual diagnosis, and also developmental disabilities.
  • Developed comprehensive discharge plans to transition clients to appropriate service providers in community.
  • Monitored clients' progress and tracked client services to provide crisis interventions.
  • Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
  • Provided evidence-based therapeutic interventions and crisis management to clients to lessen negative on physical, mental and emotional wellbeing.
  • Helped Youth and Young Adults through the care system, legal system.

Educational Assistant

HWCDSB
01.2020 - 01.2021
  • Improved student comprehension by utilizing differentiated instructional strategies tailored to individual learning needs.
  • Enhanced classroom management through the implementation of positive reinforcement techniques and clear expectations for behavior.
  • Collaborated with fellow teachers to develop interdisciplinary units, promoting cross-curricular connections and deeper understanding of content.
  • Created Behavioral Support Plans for students in my classroom
  • Helped with daily activities, meal time, and outdoor supervision

Personal Support Worker

CBI Home Health
02.2017 - 01.2020
  • Enhanced patient comfort by providing compassionate and attentive personal care.
  • Assisted clients with daily living activities, promoting independence and wellbeing.
  • Collaborated with healthcare professionals to develop customized care plans for individual patients.
  • Monitored patient health status regularly, reporting any changes to the appropriate medical staff.
  • Administered medications as prescribed, ensuring proper dosage and adherence to schedules.
  • Provided emotional support to patients and their families during difficult times, fostering positive relationships.
  • Facilitated mobility assistance for patients requiring help with transfers or ambulation.
  • Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.

Education

Certificate - Psychosocial Rehabilitation

Durham College
Oshawa, ON
10.2020

Certificate - Personal Support Worker

Mohawk College of Applied Arts And Technology
Hamilton, ON
04.2013

Skills

  • Case Management
  • Individualized counseling
  • Organization and Multitasking
  • Crisis Intervention
  • Conflict Resolution

Certification

NVCI/CPI Crisis Intervention

ASSIST Training

CPR/First Aid

ISP formatting

Working in High Toxic Enviorments Training

Timeline

Educational Assistant

HWCDSB
01.2020 - 01.2021

Case Manager/Developmental Services Worker

YWCA Hamilton
06.2019 - Current

Personal Support Worker

CBI Home Health
02.2017 - 01.2020

Certificate - Psychosocial Rehabilitation

Durham College

Certificate - Personal Support Worker

Mohawk College of Applied Arts And Technology

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Marcele Cote