Marcela Ruiz
Santa Clarita
Summary
Dedicated and compassionate professional with over 20 years of experience in case management, social services, crisis response, and educational support. Skilled in outreach to homeless populations, coordinating individualized care plans, and supporting vulnerable populations in both clinical and community-based settings. Proven ability to collaborate with multidisciplinary teams, advocate for clients, and deliver trauma-informed services.
Overview
23
23
years of professional experience
Work History
Case Manager-Transitional Housing Program
Penny Lane Centers
04.2015 - Current
- Supported residents in a transitional housing program, focusing on daily living skills, behavioral support, and emotional well-being.
- Facilitated conflict resolution, crisis intervention, and group activities to promote stability and community living.
- Monitored resident progress and documented behavioral observations and program compliance.
- Provide case management and supportive services for youth transitioning out of foster care and into independent living.
- Assist participants in achieving goals around education, employment, and housing stability.
- Monitor client progress, and provide life skills coaching.
- Collaborate with landlords, service providers, and program staff to promote housing retention and self-sufficiency.
Medical Case Worker II
Los Angeles County Department of Mental Health
01.2014 - Current
- Provide outreach, engagement, and case management to individuals experiencing homelessness, focusing on linkage to housing, healthcare, and social services.
- Conduct psychosocial assessments and develop individualized service plans addressing mental health, substance use, and social support needs.
- Coordinate with hospitals, shelters, and community organizations to ensure continuity of care.
- Support clients with benefits enrollment, transportation, and referrals to treatment programs.
- Document services in compliance with agency and county standards.
Special Education Coordinator
Los Angeles Unified School District (LAUSD)
01.2003 - 01.2014
- Coordinated Individualized Education Programs (IEPs) for students with disabilities, ensuring compliance with federal and state regulations.
- Collaborated with teachers, parents, and multidisciplinary teams to support student academic and social-emotional development.
- Provided training and consultation to staff on special education best practices.
- Advocated for student needs, ensuring equitable access to educational resources and support services.
Education
Bachelor of Science - Social Work
California State University, Northridge
Northridge, CA12-2007
Skills
- Case Management & Client Advocacy
- Homeless Outreach & Engagement
- Crisis Intervention & De-escalation
- Trauma-Informed Care
- Community Resources & Referrals
- Individualized Care Planning
- Collaboration & Teamwork
- Documentation & Compliance
Languages
Spanish
Native or Bilingual
Timeline
Case Manager-Transitional Housing Program
Penny Lane Centers
04.2015 - Current
Medical Case Worker II
Los Angeles County Department of Mental Health
01.2014 - Current
Special Education Coordinator
Los Angeles Unified School District (LAUSD)
01.2003 - 01.2014
Bachelor of Science - Social Work
California State University, Northridge
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