MARCELA ZAMORANO
Arcadia
Summary
Administrative Assistant with 14+ years of experience supporting administrators, faculty, and large departments in public-sector education. Skilled in independent judgment, complex administrative coordination, and maintaining accurate records, databases, and compliance documentation. Recognized for exceptional customer service, strong communication, and the ability to manage high-volume workflows with precision. Bilingual in English and Spanish.
Overview
18
18
years of professional experience
Work History
Administrative Assistant
Pasadena Unified School District
Pasadena, CA
10.2008 - Current
- Provide advanced administrative support to department leadership, applying independent judgment to interpret and communicate district policies and procedures.
- Prepare, edit, and format correspondence, reports, board documents, requisitions, charts, and personnel forms with accuracy and compliance.
- Serve as primary point of contact for staff, students, families, and the public; respond to inquiries, resolve issues, and deliver high-quality customer service.
- Coordinate meetings, events, schedules, logistics, and calendars for administrators and staff.
- Maintain and revise electronic filing systems, databases, logs, spreadsheets, and records, ensuring accessibility and compliance with state and district requirements.
- Track and maintain departmental documentation, including regulatory files, compliance records, and confidential personnel information.
- Support budget-related processes by preparing requisitions, monitoring supply inventory, and ensuring accurate documentation.
- Serve as timekeeper for 110 employees, ensuring timely and accurate payroll processing.
- Train and guide staff on administrative procedures, documentation standards, and workflow processes.
- Handle sensitive and confidential information with discretion and professionalism.
- Operate and troubleshoot general office equipment to maintain efficient daily operations.
Education
Bachelor of Science - Business Administration
DeVry University
Pomona, CA10-2012
Associate of Science - Business
Citrus College
Glendora, CA08-2000
Skills
- Administrative Support
- Independent Judgment
- Customer Service
- Scheduling & Calendars
- Records & Database Management
- Budget Tracking Support
- Report Preparation
- Microsoft Office
- Google Workspace
- Multiethnic Environment Collaboration
- Attention to Detail
- Problem-Solving
- Bilingual (English/Spanish)
- Typing 55 WPM
Affiliations
California School Nutrition Association
Timeline
Administrative Assistant
Pasadena Unified School District
10.2008 - Current
Associate of Science - Business
Citrus College
Bachelor of Science - Business Administration
DeVry University