Marcela Sandoval

• Mentored junior staff on hospice policies, documentation standards, and compassionate communication.
• Collaborated with interdisciplinary team members for optimal patient outcomes, ensuring consistent updates on patient progress.
• Enhanced patient and family understanding of hospice services by providing thorough education and resources.
• Provided crisis intervention services for patients and families experiencing acute emotional distress during the end-of-life process.
• Developed strong rapport with diverse clientele by demonstrating cultural competency and sensitivity throughout service provision.
• Assisted bereaved family members with grief support services, connecting them to community resources when needed.
• Collaborated with healthcare providers to drive continuity of care.
• Conducted psychosocial assessments to identify patient and family needs across hospice care plans.
• Coordinated discharge planning, community resources, and support services for seamless care transitions.
• Educated families on advance directives, benefits, and available bereavement resources.
• Resolved crisis situations by connecting patients with urgent financial, housing, and caregiving assistance.
• Collaborated with interdisciplinary team members to provide comprehensive patient care.
• Facilitated family meetings to discuss patient care plans.
• Advocated for patients'' rights and wishes, coordinating with legal professionals to establish advance directives.
• Facilitated effective communication between patients, families, and interdisciplinary team members to ensure a seamless hospice experience.
• Empowered patients to make informed decisions about their end-of-life care through compassionate counseling sessions.
• Coordinated patient discharge planning and follow-up care.

• Conducted psychosocial assessments to identify patient and family needs across hospice care plans.
• Coordinated discharge planning, community resources, and support services for seamless care transitions.
• Facilitated family counseling and grief support to address end-of-life emotional concerns.
• Collaborated with interdisciplinary hospice team to align social services with care goals.
• Educated families on advance directives, benefits, and available bereavement resources.
• Resolved crisis situations by connecting patients with urgent financial, housing, and caregiving assistance.
• Documented case notes, care interventions, and service referrals in patient records.
• Collaborated with interdisciplinary team members to provide comprehensive patient care.
• Empowered patients to make informed decisions about their end-of-life care through compassionate counseling sessions.
• Maintained accurate documentation of all social work interventions in accordance with regulatory requirements and organizational policies.
• Facilitated effective communication between patients, families, and interdisciplinary team members to ensure a seamless hospice experience.
• Advocated for patients'' rights and wishes, coordinating with legal professionals to establish advance directives.
• Facilitated family meetings to discuss patient care plans.

• Managed case management and implemented child support orders to provide financial support to minor children.
• Assess cases to determine the next appropriate action and when needed, refer cases to special departments and other agencies.
• Assisted custodial parents, non-custodial parents, employers, and local agencies with case-related inquiries and support.
• Facilitated referrals to community resources for custodial and non-custodial parents, enhancing their ability to meet basic needs.
• Educated custodial and non-custodial parents on business practices and legal processes of Department of Child Support Services, promoting informed decision-making.
• Provide referrals to both Custodial Parents and Non-Custodial parents to community resources in order to assist them in fulfilling their basic needs.
• Attend Community Resource Fairs in order to educate and assist members in the community that have a need for child support services.
• Utilize Crisis Intervention Model to de-escalate emotionally charged situations.
• Utilize Crisis Intervention Model to de-escalate emotionally charged situations.

• Conducted biopsychosocial assessments utilized in annual Individual Personal Plan interdisciplinary meetings with social workers, doctors, psychologists, rehabilitation therapists, regional center case managers, client advocates, patients, and their family members
• Attended and Human Rights Committee/Behavioral Support Committee Meetings, during which Individual Personal Plans were reviewed to ensure treatments recommended by Interdisciplinary team did not violate the clients' human rights.
• Facilitated Fairview Community Association monthly meetings for clients to discuss community issues, events, and allocate community funds.
• Attended and Human Rights Committee/Behavioral Support Committee Meetings, during which Individual Personal Plans were reviewed to ensure treatments recommended by Interdisciplinary team did not violate the clients' human rights.
• Facilitated Fairview Community Association, which were monthly meetings in which clients discussed community issues, events and determined how community funds would be allocated.
• Developed Student Intern Manual for future MSW interns composed of patient information, staff contacts, facility guidelines, and group therapy worksheets
• Coordinated with resident psychologists to meet the patients' behavioral milestones

• Provided crisis intervention to victims of crime, specifically victims of domestic violence and elder abuse, to mitigate the impact of case investigations and court appearances.
• Provided crisis intervention to victims of crime, specifically victims of domestic violence and elder abuse, as required to mitigate the impact of case investigation and/or court appearances.
• Provided advocacy and support to victims during interviews with law enforcement and attorneys.
• Assisted clients in the preparation of victim impact statements and accompanied them to court in order to provide support during their court testimony.
• Educated victims about the criminal justice system processes and procedures.
• Facilitated preparation of victim impact statements and accompanied clients to court, providing emotional support during testimony.
• Coordinated with law enforcement, social services, and victim service organizations to enhance support for victims.
• Drafted correspondence for internal and external communication and other reports as required.

Member of the Phi Alpha Honor Society for Social Workers

• Graduated a member of the honorary societies: The National Society of Collegiate Scholars and The Golden Key National Honorary Society.

• Graduated a member of the honorary societies: Alpha Gamma Sigma, Phi Alpha Mu and Psi Beta
• GPA: 3.75