Marcela Herrera
Calexico
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Physical Therapist
Bodystream
05.2020 - Current
- Assisted with reception duties like scheduling patients and completing follow up calls.
- Evaluated physician referrals and determined appropriate evaluation procedures according to patient needs and medical history.
- Managed high-volume caseload and organized daily schedules of assistants and patients.
- Exhibited courtesy, compassion and respect to patients, families, caregivers, visitors, physicians, administrators and co-workers.
- Planned individually-designed treatment programs to restore, maintain and improve physical functioning, alleviate pain, and prevent disability.
- Coordinated patient care with interdisciplinary team of medical professionals and specialists.
Store Team Member
Super 99 Cents Store
11.2019 - 02.2020
- Organized and recovered shelves, put away returns and cleaned spills and messes to maintain high standards throughout sales floor.
- Maintained general knowledge of departments to help customers quickly locate products and merchandise.
- Used cash register to tally purchases, collect payment and execute fast and friendly check-out experiences.
- Cleaned counter areas, floor and restrooms to meet safety and sanitation regulations.
Physical Therapist Technician
Fyzical Therapy & Balance Center
03.2019 - 10.2019
- Assisted with reception duties like scheduling patients and completing follow up calls.
- Increased physician and patient customer satisfaction by recognizing and acting to meet various needs.
- Inventoried supplies and ordered more for office and patient rooms.
- Maintained cleanliness and sanitation of clinic or treatment environment.
- Scheduled patient appointments to meet treatment requirements and provide quality care.
- Documented each patient case with updates in computer system.
Physical Therapist
Fisio And Care
08.2015 - 04.2019
- Customer Service
- Conducted clinical assessment and evaluation to determine patient needs.
- Supported patients' progress and physical health by prescribing and demonstrating at-home exercises.
- Planned individually-designed treatment programs to restore, maintain and improve physical functioning, alleviate pain, and prevent disability.
- Trained new physical therapists and physical therapy assistants regarding policies and standards of care.
- Managed high-volume caseload and organized daily schedules of assistants and patients.
Education
University - Physical Therapy
UVM
Mexicali B.C.07.2015
Skills
- Exceeding Customer Expectations
- Building Customer Loyalty
- General Housekeeping
- Verbal and Written Communication
- Customer Service
- Basic Life Support
- Cash Register Operations
- Flexible Hours
- Positive Customer Engagement
- Professional Relationships
- Adaptable and Flexible
Timeline
Physical Therapist
Bodystream
05.2020 - Current
Store Team Member
Super 99 Cents Store
11.2019 - 02.2020
Physical Therapist Technician
Fyzical Therapy & Balance Center
03.2019 - 10.2019
Physical Therapist
Fisio And Care
08.2015 - 04.2019
University - Physical Therapy
UVM
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