Marcela Garzaro
Oakville,Canada
Summary
Qualified professional with extensive knowledge in hospitality and customer service, engaging customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Overview
13
13
years of professional experience
Work History
Bartender/server
Barrell House
07.2023 - 10.2024
- Bartender/server—Responsible for food and beverage service, opening and closing of bar, handling of cash and debit transactions, smart serve certified
Bartender/Server
John Max
04.2022 - 09.2022
- Bartender/ServerResponsible for food and beverage service, opening and closing of the bar, and delegating staff duties, general safety of bar and customers
Bartender/Server
St. Louis Bar and Grill
01.2019 - 05.2019
- Bartender/ServerResponsible for food and beverage service, opening and closing of the bar, and delegating staff duties, general safety of bar and customers
Reception, Duty Manager, Fire Officer
Uppercross House Hotel
01.2016 - 12.2018
- Reception-Responsible for bookings, registering guests, booking tickets for tours, shows, etc; knowledge of Dublin, maps, historical sites
- Duty Manager-Responsible for delegating duties to hotel staff, ordering supplies, upkeep and safety of hotel
- Fire Officer- Responsible for fire drills, alarm system checks, hotel health and safety, and fire training for hotel and bar staff
Bartender/Server
Mother Reilly’s Bar and Restaurant
01.2016 - 07.2016
- Bartender/Server-Responsible for hotel and local guests experience, beer, wine, liquor, food knowledge, opening and closing of the bar
Bartender/Server
Taphouse
04.2015 - 01.2016
- Bartender/Server-Knowledge of Irish craft beer, food and customer service
Bartender/Server
Crabby Joe’s Bar and Grill
10.2013 - 08.2014
- Bartender/Server-Responsible for food and beverage service, opening and closing of the bar, including managerial duties regarding delegating staff duties, safety of bar
Bartender/Server
St. Louis Bar and Grill
12.2011 - 08.2014
- Bartender/ServerResponsible for food and beverage service, opening and closing of the bar, and delegating staff duties, general safety of bar and customers
Server
Wimpy’s Diner
09.2011 - 12.2011
- Server-Responsible for food and beverage service, opening and closing of the diner
Education
Master of Fine Arts - Acting
Wayne State University
Detroit, Michigan 05-2023
Bachelor of Fine Arts - Acting
University of Windsor
Windsor, On04-2011
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Outgoing personality
- Engaging personality
- Clear and effective communication
- Customer service expertise
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Bartender/server
Barrell House
07.2023 - 10.2024
Bartender/Server
John Max
04.2022 - 09.2022
Bartender/Server
St. Louis Bar and Grill
01.2019 - 05.2019
Reception, Duty Manager, Fire Officer
Uppercross House Hotel
01.2016 - 12.2018
Bartender/Server
Mother Reilly’s Bar and Restaurant
01.2016 - 07.2016
Bartender/Server
Taphouse
04.2015 - 01.2016
Bartender/Server
Crabby Joe’s Bar and Grill
10.2013 - 08.2014
Bartender/Server
St. Louis Bar and Grill
12.2011 - 08.2014
Server
Wimpy’s Diner
09.2011 - 12.2011
Master of Fine Arts - Acting
Wayne State University
Bachelor of Fine Arts - Acting
University of Windsor
Similar Profiles
Kyle BashamKyle Basham
Store Manager at Broadway Barrell HouseStore Manager at Broadway Barrell House
Noah BeyersNoah Beyers
Server at Fallston Barrell HouseServer at Fallston Barrell House
Kelsi JamesKelsi James
Host at Cracker BarrellHost at Cracker Barrell
Natalia FijalkiewiczNatalia Fijalkiewicz
Owner / Lead Cleaner – Residential & Commercial Services at J & J Renovations / Maid with PrideOwner / Lead Cleaner – Residential & Commercial Services at J & J Renovations / Maid with Pride
Sara VaezafsharSara Vaezafshar
Postdoctoral Fellow at McMaster UniversityPostdoctoral Fellow at McMaster University