Marcell West
Downey
Summary
Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail. Diligent Security professional with 4 years of experience monitoring facility staff and visitors to maintain order and safety. Demonstrated to learn new procedures and policies using defensive tactics within strict guidelines. Leverages excellent listening and service skills in emergency response and evaluation procedures. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Security Officer
Allied Universal - Tesla Design Studio
11.2022 - Current
- Safeguard all Tesla projects from outside sources and maintain a high level of secrecy.
- Escort contractors and visitors as needed
- Greeted guests professionally and courteously to create a welcoming atmosphere
- Conducted regular patrols and monitoring surveillance systems.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Manage Tesla camera monitoring data sheet, delivery logs and parking permit logs
Security Officer/Security Shift Supervisor
Allied Universal - Amazon Corporate Security
01.2022 - 11.2022
- Recorded incident reports with detailed accounts of occurrences.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
- Monitored alarm systems and CCTV footage
- Badge Printing
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Prepared and submitted reports to keep management informed of security activities and developments.
- Managed access control systems, ensuring only authorized personnel were granted entry into sensitive areas.
- Payroll
Security Officer
Good Guard- Wayfinder Family Services
08.2021 - 01.2022
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Retail Sales Associate
Marshalls
08.2018 - 01.2020
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
- Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
Education
High School Diploma -
Crenshaw Arts-Technology Charter High School
Los Angeles, CA06.2018
Skills
- CCTV Surveillance
- Staff Management
- Emergency Response
- Document Management
- Access Control
- Visitor tracking
- Incident Reporting
- Patrolling
- Problem-Solving
- Computer Skills
- Active Listening
- Customer Service
Certification
CPR/AED
Guard Card
Timeline
Security Officer
Allied Universal - Tesla Design Studio
11.2022 - Current
Security Officer/Security Shift Supervisor
Allied Universal - Amazon Corporate Security
01.2022 - 11.2022
Security Officer
Good Guard- Wayfinder Family Services
08.2021 - 01.2022
Retail Sales Associate
Marshalls
08.2018 - 01.2020
High School Diploma -
Crenshaw Arts-Technology Charter High School
CPR/AED
Guard Card
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