Marcel Muhammad
Gardena
Summary
Dedicated to customers, with a strong focus on customer service, the customers satisfaction is what I strive for. Proven ability to foster positive relationships and enhance customer satisfaction in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Associate
In-N-Out Burger
Torrance
01.2022 - Current
- Assisted in maintaining a clean and organized dining area for customers.
- Prepared food items following safety and quality standards consistently.
- Trained new associates on store operations, policies, and procedures.
- Built relationships with customers by providing friendly customer service.
- Resolved customer inquiries and complaints with professionalism and care.
Coffee Barista
Coffee Bean & Tea Leaf
Torrance
05.2022 - 06.2025
- Greeted guests with pleasant smile and superior customer service.
- Provided excellent customer service by engaging customers and taking orders.
- Collaborated with team members to ensure efficient service during peak hours.
- Completed opening and closing duties such as cleaning the store before leaving each day.
- Maintained cleanliness of work area, including counters and equipment.
Education
High School Diploma -
Lights Of God Academy Home School
Beverly Hills, CA05-2022
Skills
- Customer service
- Complaint resolution
- Problem solving
- Customer engagement
- Team collaboration
- Adaptability and flexibility
- Conflict resolution
- Leadership qualities
Timeline
Coffee Barista
Coffee Bean & Tea Leaf
05.2022 - 06.2025
Associate
In-N-Out Burger
01.2022 - Current
High School Diploma -
Lights Of God Academy Home School
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