Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marce Butler

Los Angeles

Summary

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

13
13
years of professional experience

Work History

Assistant Community Director

The Kefi Project
09.2023 - Current
  • Streamlined event planning processes for successful fundraising events, contributing to increased funds raised for the organization.
  • Contributed to a positive work environment by collaborating effectively with team members across various departments.
  • Supported program development through detailed data analysis of participant demographics and outcomes, informing future program improvements.

Death Doula

Magnolia Community Care
03.2023 - Current
  • Built a strong referral network within the community by establishing positive relationships with local healthcare providers, childbirth educators, lactation consultants, and other professionals in the maternal health field.
  • Enhanced client comfort during labor by utilizing various pain management techniques such as massage, breathing exercises, and position changes.
  • Connected families with community resources such as lactation consultants or pediatricians when additional support was needed beyond my scope of practice as a doula.
  • Promoted self-care practices for mothers during postpartum recovery by providing resources on mental health, nutrition, exercise routines, and relaxation techniques.

Operations Manager E-Commerce Manager

Tokyobike New York
08.2021 - 12.2022
  • Collaborated with internal team members to resolve customer concerns and deliver enhanced customer experiences.
  • Optimized e-commerce fulfillment strategy to minimize costs while maximizing profits and customer satisfaction.
  • Incorporated e-commerce objectives in social media platform management.
  • Responded to high volume of incoming calls utilizing listening and communication skills to identify customer problems, needs and opportunities.
  • Addressed customer inquiries, concerns and complaints by providing solutions and alternatives and followed up to confirm resolution.
  • Enhanced industry and technical knowledge through active participation in learning and growth opportunities.
  • Established and maintained balanced and accurate e-commerce budget to execute on initiatives with proper funding and enrich customer experience.
  • Monitored metrics and developed actionable insights to improve efficiency and performance.
  • Prepared annual budgets with controls to prevent overages.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency, and help the company evolve and grow.

Administrative Specialist

Brown And Riding
05.2018 - 08.2021
  • Delivered exceptional customer service to policyholders by communicating important information and patiently listening to all issues.
  • Drafted professional memos, letters and marketing copy to support business objectives and growth.
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department.
  • Greeted numerous visitors, including VIPs, vendors and interview candidates.
  • Monitored and screened visitors to verify accessibility to inter-office personnel.
  • Sorted, received and distributed mail correspondence between departments and personnel.
  • Collected and distributed messages to team members and managers to support open communication and high customer service.

Production Assistant

Alex Stapleton
06.2015 - 02.2018
  • Updated executives on changing business needs by thoroughly documenting internal and client meetings.
  • Created timetables and production commitments using data from sales forecasts.
  • Reviewed activities for theproduction team to complete tasks on time.
  • Worked with film supervisors and team members to understand supply needs and bring levels within desired tolerances.

Event Coordinator And Administrative Assistant

E.W. Media/M.K. Productions
10.2011 - 05.2015
  • Communicated with Festival vendors, keeping contact info current, marketing upcoming events, writing/emailing day-of setup and check-in instructions, highly competitive, team assembling event packets, receiving and collecting payments, quality oriented and fast paced control, and special projects as assigned
  • Assessed customer needs and developed program initiatives according to preferences
  • Experience Boosted vendor participation by Strategic marketing
  • Collaborated with Production to develop scopes and implement project plans
  • Maintained schedules to ensure that key milestones were being met at every phase
  • Managed up to 15 projects per year

Education

Associate of Arts - Business Administration And Management

College of The Mainland
Texas City, TX
2012

Skills

  • Project planning and development
  • Multi-site operations
  • Dedicated team player
  • System development and administration
  • Document management
  • Management information systems
  • Risk analysis and management

Timeline

Assistant Community Director

The Kefi Project
09.2023 - Current

Death Doula

Magnolia Community Care
03.2023 - Current

Operations Manager E-Commerce Manager

Tokyobike New York
08.2021 - 12.2022

Administrative Specialist

Brown And Riding
05.2018 - 08.2021

Production Assistant

Alex Stapleton
06.2015 - 02.2018

Event Coordinator And Administrative Assistant

E.W. Media/M.K. Productions
10.2011 - 05.2015

Associate of Arts - Business Administration And Management

College of The Mainland

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Marce Butler