MARCANTOINE BRIAND
North York
Summary
With a proven track record at Laurentian Bank, I excel in leveraging decision-making and problem-solving skills to enhance office operations. My ability to multitask and maintain attention to detail has significantly improved department efficiency. As a bilingual senior administration officer, I've adeptly coordinated cross-functional teams, achieving strict deadlines and fostering a collaborative environment.
Overview
7
7
years of professional experience
Work History
Recovery Officer
Laurentian Bank
01.2025 - Current
- Multitasked effectively between numerous cases simultaneously as well as maintained high levels of organization throughout my workday.
- Maintained detailed records of all collection activities, ensuring accurate reporting and proper case documentation.
- Coordinated with internal departments to ensure prompt resolution of customer disputes, facilitating timely payment recoveries.
Bilingual Senior Administration Officer
Laurentian Bank
02.2024 - 12.2024
- Coordinated office operations and procedures, ensuring compliance with established policies
- Monitors and manages various department mailboxes and responds to requests, escalations, and inquiries in a timely manner
- Escalates and makes recommendations or resolutions about any inquiries or issues requiring immediate attention
- Completes daily workload within strict timeframes set by Laurentian Bank and addresses any issues with the direct manager
English Teacher
Giraffe School
02.2023 - 07.2023
- Created a positive classroom environment that encouraged students to take risks and explore their own ideas
- Developed and adapted curriculum to encompass English reading, writing and comprehension skills
- Instructed students in grammar, composition, and reading comprehension
- Supervised classroom behavior and moderated discussions to maintain respectful environment
Bilingual Senior Administration Officer
Laurentian Bank
03.2021 - 07.2022
- Coordinated office operations and procedures, ensuring compliance with established policies
- Monitors and manages various department mailboxes and responds to requests, escalations, and inquiries in a timely manner
- Escalates and makes recommendations or resolutions about any inquiries or issues requiring immediate attention
- Completes daily workload within strict timeframes set by Laurentian Bank and addresses any issues with the direct manager
Financial Advisor
Starto
11.2020 - 03.2021
- Performed financial analysis using various software systems to assess customer creditworthiness
- Reviewed loan applications for accuracy, completeness, and adherence to internal policies and external regulations
Financial Advisor
International Language Academy of Canada
02.2018 - 07.2019
- Developed financial plans for clients to ensure their long-term financial stability and growth
- Analyzed balance sheet accounts on a monthly basis to ensure that all reconciling items are properly identified and resolved in a timely manner
- Answered customer questions regarding problems with accounts
- Researched customer accounts to identify payment issues
- Conferred with customers by telephone or in-person to determine reasons for overdue payments and to review terms of sales, service, or credit contracts
Education
College diploma - Marketing, management, and inside sales
Lycée Pierre de Coubertin
Skills
- Decision Making
- Attention to Detail
- Meeting Facilitation
- Data Analysis
Languages
French
Native or Bilingual
English
Native or Bilingual
Timeline
Recovery Officer
Laurentian Bank
01.2025 - Current
Bilingual Senior Administration Officer
Laurentian Bank
02.2024 - 12.2024
English Teacher
Giraffe School
02.2023 - 07.2023
Bilingual Senior Administration Officer
Laurentian Bank
03.2021 - 07.2022
Financial Advisor
Starto
11.2020 - 03.2021
Financial Advisor
International Language Academy of Canada
02.2018 - 07.2019
College diploma - Marketing, management, and inside sales
Lycée Pierre de Coubertin
Similar Profiles
ILINKA PETKOVSKIILINKA PETKOVSKI
Credit Manager/ Senior Advisor Quality Control at Laurentian BankCredit Manager/ Senior Advisor Quality Control at Laurentian Bank
MARCO BRETONMARCO BRETON
Collections Agent at Laurentian BankCollections Agent at Laurentian Bank
Elsa DantaElsa Danta
Administration Coordinator at Laurentian BankAdministration Coordinator at Laurentian Bank
Abdoul-Aziz Boureima YounoussaAbdoul-Aziz Boureima Younoussa
Securitization Analyst at Laurentian BankSecuritization Analyst at Laurentian Bank
Ashley LeongAshley Leong
Project Coordinator - High Rise at Tribute CommunitiesProject Coordinator - High Rise at Tribute Communities