Marcanthony Velasquez

• Excellent communication skills, both verbal and written.
• Worked well in a team setting, providing support and guidance.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
• Increased repeat business by establishing rapport with customers and addressing their concerns professionally.
• Improved customer satisfaction by providing efficient and thorough oil changes in a timely manner.
• Conducted safety checks for leaks to repair damage on undercarriage of vehicles.
• Provided excellent customer service, addressing questions and concerns promptly and professionally.
• Assisted other lube technicians and mechanics in vehicle diagnostic and repair work to enable timely completion of service tickets.

Addressed and fixed various electrical malfunctions.

- Repair or replace worn parts or damaged components

Ensured cleanliness of tool box and shop environment.

- Properly use correct PPE

Repaired structural frame defects through grinding and welding.

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• Inspected and tested equipment to locate worn and damaged parts.
• Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
• Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
• Disassembled defective parts to make proper repairs.

• Provided exceptional customer service, addressing inquiries and resolving concerns promptly.
• Provided excellent customer service, addressing member needs promptly and courteously.
• Increased team performance through continuous training and performance evaluations.
• Assisted in training and onboarding team members.
• Oversaw team operations to ensure safety and efficiency during races.