Summary
Overview
Work History
Education
Skills
Food Manager Certification
Languages
Timeline
Generic

Marc Anthony Apostol

Martinez

Summary

Experienced Assistant Manager skilled in sales, personnel management, accounting, and inventory control. Committed to mastering company products and services for exceptional customer service. Agile leader with a strong work history, motivational demeanor, and positive attitude. Proficient in employee training and utilizing structured methods for daily planning, scheduling, and customer service needs. Forward-thinking and diligent with a diplomatic communication style aimed at enhancing engagement and satisfaction levels.

Overview

13
13
years of professional experience

Work History

Assistant Manager

Teriyaki City Grill
06.2023 - 07.2025
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Generated repeat business through exceptional customer service.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Conducted performance evaluations and provided constructive feedback to employees.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.

Café Supervisor

Peets/Compass Group
10.2022 - 05.2023
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Consistently maintained high levels of cleanliness, organizations, storage and sanitation of food and beverage products to ensure quality.
  • Coached staff on strategies to enhance performance and improve customer relations.
  • Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
  • Promoted safe working conditions by monitoring safety procedures and equipment.
  • Greeted customers at front counter, answering questions and inputting specialty orders into POS system.
  • Reconciled daily sales each shift, counting register drawers and resolving discrepancies.

Dietary Cook

Generations Healthcare
02.2020 - 06.2022
  • Cooked and served food and meals in accordance with planned menus, diet plans, recipes, portions and temperature control procedures.
  • Properly stored food and handled all inventorying.
  • Changed and sanitized cutting boards, benches and surfaces to avoid cross-contamination.
  • Monitored food temperatures to maintain food safety.
  • Maintained clean and orderly appearances throughout kitchen and dining area.
  • Adhered to regulatory standards regarding safe and sanitary food prep.

Licenced Store Leader

Starbucks/Target
06.2015 - 01.2020
  • Trained new employees in operational procedures and modeled duties for front and back house positions.
  • Discussed menu items and preparation methods with customers and suggested promotional items to increase sales.
  • Took inventory of supplies and equipment and placed new orders to maintain stock levels.
  • Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
  • Delegated work staff, setting priorities and goals.

Upmarket Barista

Walgreens
02.2013 - 02.2015
  • Created signs and displays to advertise store products or events.
  • Recommended pastries and sandwiches to pair with customers’ beverages.
  • Demonstrated techniques on using multiple beverage machines with new team members.
  • Restocked product displays based on demand and projected sales.
  • Utilized coffee maker, espresso machine and French press to prepare coffee.

Food Server

Hotel California
06.2012 - 01.2013
  • Oversaw food preparation, production and presentation according to quality.
  • Prepared variety of foods according to exact instructions and recipe specifications.
  • Chopped and diced vegetables and fruits to stock fridge ahead of busy periods.
  • Distributed food to service staff for prompt delivery to customers.
  • Communicated effectively with wait staff regarding patron food allergies and dietary restrictions.

Education

Medical Assisting

Bay Area Medical Academy
San Francisco, CA

Skills

  • Recruiting and interviewing
  • Sales monitoring
  • Budget assistance
  • Customer service and satisfaction
  • Task delegation
  • Staff management
  • Closing oversight
  • Team collaboration
  • Employee supervision
  • Reporting and documenting
  • Inventory management
  • Team leadership
  • Cost control
  • Promotional planning
  • Policy enforcement

Food Manager Certification

Food Manager Certification

Earned: Oct 5, 2024


  • Completed ANSI-accredited food safety training and passed certification exam required for managerial roles in food service.
  • Certified to oversee safe food handling, storage, preparation, and sanitation in compliance with local and federal health codes.
  • Equipped to train and supervise team members on food safety protocols and ensure daily operations meet regulatory standards.

Languages

English
Full Professional

Timeline

Assistant Manager

Teriyaki City Grill
06.2023 - 07.2025

Café Supervisor

Peets/Compass Group
10.2022 - 05.2023

Dietary Cook

Generations Healthcare
02.2020 - 06.2022

Licenced Store Leader

Starbucks/Target
06.2015 - 01.2020

Upmarket Barista

Walgreens
02.2013 - 02.2015

Food Server

Hotel California
06.2012 - 01.2013

Medical Assisting

Bay Area Medical Academy

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Marc Anthony Apostol