Dynamic and detail-oriented Instructional Designer/Educator with a strong track record in creating engaging online learning programs that enhance user success and drive measurable business outcomes. Expertise includes curriculum development, e-learning, video-based instruction, and comprehensive needs analysis, ensuring alignment with pedagogical and editorial standards. Proven ability to collaborate effectively with subject matter experts and cross-functional teams to produce high-quality, scalable content tailored to diverse learning needs. Committed to lifelong learning and customer education while leveraging innovative strategies, including social media, to foster professional development and adapt to evolving educational landscapes.