Marc Penton
Calgary,AB
Summary
Results-oriented professional with strong interpersonal skills, excellent time management abilities, and problem-solving expertise seeking a full-time position. Motivated to contribute to a dynamic work environment and thrive in situations that require effective communication and critical thinking. Proven track record of successfully managing multiple tasks and meeting deadlines. Confident in ability to make a positive impact and deliver results.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Territory Manager
ecolab-institutional division
01.2016 - 06.2023
- Reduced equipment downtime by establishing proactive maintenance schedules and ensuring timely repairs.
- Provide instruction and safety training, to Ecolab customers and staff, on the use of Ecolab systems and products, including specialized WHIMS/Global Harmonized Systems (GHS) training
- Plan, schedule, and execute my monthly and quarterly territory required accounts, including making adjustments and changes around any urgent Extra Service Requests (ESR), within Thunder Bay and surrounding areas
- Follow and submit daily and monthly service reports as per company policy.
- Collaborated with cross-functional teams to ensure smooth product launches and timely delivery of services.
- Increased client retention rate through exceptional customer service and prompt resolution of concerns.
- Expanded territory sales by developing strong relationships with key clients and identifying new business opportunities.
Territory Representative
ecolab-food retail services (FRS) division
01.2015 - 01.2016
- Planned, scheduled, and executed monthly and quarterly territory required accounts, including making adjustments and changes around any urgent Extra Service Requests (ESR), within Calgary and surrounding areas, AB and BC
- Continued to develop on-going strong working relationships with all Department and Store Managers throughout AB
- Executed installation, troubleshooting, and repairing of all FRS systems, including dishwashers, soap dispensers, Exacta units, and Click and Clean dispensers, etc
- Throughout Canada
- Travelled monthly with overnight stay throughout the province of AB.
Executive Chef
marquee beer market and stage
01.2013 - 01.2014
- Recruited, scheduled, managed, and disciplined 10-15 kitchen staff
- Created, executed, and trained staff on menu item updated and changes
- Tracked, counted, and order food product according to monthly inventory and weekly sales
- Organized, troubleshot, and executed food for special events
- Corresponded daily with over five food product suppliers
- Ensured a clean, safe kitchen; including proper maintenance, inspections, and troubleshooting of kitchen equipment.
First Cook
Bar-C Restaurant (Canadian Rocky Mountain Resorts)
01.2012 - 01.2013
- Properly prepare food for stations, appropriate for peak revenue times
- Prepare main courses and sides according to peak volume
- Complete all cleaning tasks at each station on a daily basis
- Run weekend brunch service including opening and preparing kitchen duties
- Assist in proper ordering of kitchen product.
Sous Chef
OPEN RANGE, BIG FISH, DINER DELUXE RESTAURANTS
01.2010 - 01.2012
- Contributed to the creation of daily specials
- Prepared and cooked menu items with a team of four cooks
- Trained new hires on daily cooking and cleaning procedures
- Assisted in the organization of the kitchen; including, proper food storage and maintenance.
Senior Sous Chef
MOXIE’S GRILL AND BAR
01.2009 - 01.2010
- Completed weekly inventory count and troubleshot all inventory discrepancies
- Placed, received, and reconciled all food related purchase orders on a weekly basis
- Created weekly work schedules for over 40 employees.
Education
Professional Cooking Program -
01.2008
Bachelor of Arts -
01.2005
Skills
- Team Collaboration and Leadership
- Customer Relationship Management
- Multitasking and Organization
- Goals and performance
- Account Servicing
- Product Demonstrations
- Territory Management
- Territory expansion
- Time Management
- Relationship Building
Certification
- 2017, Certified Pool/Spa Operator, National Swimming Pool Foundation, St. Paul, MN
- 2016, Certified Professional - Food Safety, National Environmental Health Association, Greensborough, NC
Qualificationhighlights
- 7+ years of sales experience in a foodservice/restaurant and hospitality environment
- Exceptional analytical, planning, and organizational skills
- Proven ability to competitively deliver on customer service and sales as both Territory Representative for Ecolab Food Retail Services (FRS) and Institutional Divisions
- Highly developed interpersonal and communication skills
- Strong team player with an independent disciplined work style
References
Available Upon Request
Work Preference
Work Type
Full TimePart TimeWork Location
On-SiteRemoteHybridImportant To Me
Work-life balanceHealthcare benefitsPersonal development programsCompany CultureTimeline
Territory Manager - ecolab-institutional division
01.2016 - 06.2023
Territory Representative - ecolab-food retail services (FRS) division
01.2015 - 01.2016
Executive Chef - marquee beer market and stage
01.2013 - 01.2014
First Cook - Bar-C Restaurant (Canadian Rocky Mountain Resorts)
01.2012 - 01.2013
Sous Chef - OPEN RANGE, BIG FISH, DINER DELUXE RESTAURANTS
01.2010 - 01.2012
Senior Sous Chef - MOXIE’S GRILL AND BAR
01.2009 - 01.2010
Southern Alberta Institute of Technology (SAIT) Polytechnic - Professional Cooking Program,
University of Alberta, Faculty of Augustana - Bachelor of Arts,
- 2017, Certified Pool/Spa Operator, National Swimming Pool Foundation, St. Paul, MN
- 2016, Certified Professional - Food Safety, National Environmental Health Association, Greensborough, NC
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