Marc Parkinson
Victoria,BC
Summary
Dynamic sales associate with a proven track record at Butler Concrete and Aggregate, excelling in customer service and product recommendations. Skilled in upselling and client retention strategies, I foster lasting relationships while effectively managing high-stress situations. Committed to delivering exceptional results and enhancing customer experiences through excellent communication and time management.
I am a highly motivated Concrete and Aggregate Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience, and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
I am an experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
36
36
years of professional experience
Work History
Sales Associate
Butler Concrete and Aggregate
01.2021 - Current
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, quotes, and receipts to customers.
- Solved customer challenges by offering relevant products and services.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
- Engaged with customers to effectively build rapport and lasting relationships.
- Listened to customer needs and desires to identify and recommend optimal products.
Drywall Foreman
Swiftsure Drywall
11.2002 - 01.2021
- Monitored job progress and performance of employees or contractors to complete projects prior to deadlines.
- Prepared work area, tools and equipment for job site.
- Oversaw daily operations at site, keeping team production moving at optimal pace.
- Developed and maintained positive relationships with clients and other stakeholders.
- Sourced suppliers and purchased necessary materials for work.
- Inspected equipment and tools used for safe operation.
- Administered disciplinary actions to workers violating safety regulations and company policies.
- Trained workers in proper methods, equipment operation and safety procedures.
- Received consistent excellent feedback on work quality and customer service.
- Directed projects according to schedule and quality demands.
Drywall Laborer
Gordon N Gordon Interiors
01.1999 - 11.2001
- Completed installation of drywall sheets on commercial and residential properties.
- Installed drywall for residential and commercial projects with consistent attention to quality and safety.
- Mixed, matched and applied diverse textures to achieve quality finishes.
- Achieved accurate installations using proper measurements and allocations of drywall material.
- Inspected surfaces to evaluate quality and applied extra attention to fill in holes and rectify errors.
- Removed and replaced damaged drywall to complete repair and restoration projects.
- Prepared work area, tools and equipment for job site.
Motorcycle Technician
SM Cycle
05.1989 - 06.2000
- Dismantled and rebuilt engines to diagnose and repair problems.
- Operated diagnostic equipment to better educate customers on problems with their vehicles.
- Performed test drives before maintenance to diagnose issues and after maintenance to confirm resolution of issues.
- Disassembled subassembly units checking alignment, freedom of movement and corrosion control.
- Performed brake repairs and servicing for effective and safe braking.
- Inspected and replaced tires and suggested best type of tires based on customer needs and riding history.
- Performed maintenance on different categories and brands of motorcycles.
- Cleaned, sanded, repaired and replaced engine parts before reassembly.
- Connected vehicles to test panels for diagnostic testing, measuring for performance indicators such as ignition timing and generator output to identify faults.
- Mounted, balanced or checked tire condition or pressure.
Education
High School Diploma -
Belmont
Victoria, BC06-1995
Skills
- Upselling products
- Promotional support
- Retail loss prevention
- Task prioritization
- Goal oriented
- Customer service
- Excellent communication skills
- Product recommendations
- Client retention strategies
- Time management
- Friendly and outgoing
- POS system operation
- Positive and professional
Timeline
Sales Associate
Butler Concrete and Aggregate
01.2021 - Current
Drywall Foreman
Swiftsure Drywall
11.2002 - 01.2021
Drywall Laborer
Gordon N Gordon Interiors
01.1999 - 11.2001
Motorcycle Technician
SM Cycle
05.1989 - 06.2000
High School Diploma -
Belmont
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