Marc Palos Bracamontes
North Highlands
Overview
9
9
years of professional experience
1
1
Certification
Work History
Seasonal Cashier
Target
10.2024 - 01.2025
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Warehouse Worker
Amazon
04.2019 - 12.2023
- Expedited the picking process for faster order fulfillment using handheld scanners and inventory management software.
- Verified proper labeling and identification on all orders before shipment.
- Sorted and organized items in designated areas for easy access.
Delivery Driver
Dominos
01.2024 - 06.2024
- Managed cash and credit card transactions accurately, minimizing discrepancies in daily sales reports.
- Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
- Collaborated with team members and contributed to team efforts by supporting other workstations during shift.
- Assisted in expediting orders during peak times by aiding kitchen staff with food preparation when needed.
Barista
Starbucks
01.2022 - 06.2022
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Team Member
McDonald's
04.2016 - 03.2021
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Host
Thunder Valley Casino
01.2020 - 03.2020
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Education
Associate Degree In Nursing - Nursing
Sierra College
Rocklin, CAH.S Diploma -
Highlands High School
North Highlands, CA05.2018
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management
Certification
CPR Certification
Food Handlers
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Seasonal Cashier
Target
10.2024 - 01.2025
Delivery Driver
Dominos
01.2024 - 06.2024
Barista
Starbucks
01.2022 - 06.2022
Host
Thunder Valley Casino
01.2020 - 03.2020
Warehouse Worker
Amazon
04.2019 - 12.2023
Team Member
McDonald's
04.2016 - 03.2021
CPR Certification
Food Handlers
Associate Degree In Nursing - Nursing
Sierra College
H.S Diploma -
Highlands High School