Marc Marchetti
TUSTIN
Summary
Hardworking and passionate sales leader with a proven track record at Homewatch CareGivers, and Dignity Health. Expert in building long-term client relationships and enhancing customer satisfaction. Skilled in sales pipeline management and team motivation, driving strategic initiatives that resulted in significant business growth, operational efficiencies, and building community.
Overview
2026
2026
years of professional experience
Work History
VP of Sales and Client Services
Homewatch CareGivers of Yorba Linda
04.2025 - 08.2025
- Cultivated relationships with high-value clients to strengthen long-term partnerships.
- Secured key accounts with targeted presentations, strengthening brand reputation amongst industry leaders.
- Enhanced customer satisfaction through fostering strong relationships and providing exceptional service.
- Identified new business opportunities through comprehensive market analysis and trend forecasting.
- Directed trade show participation efforts for maximum exposure and lead generation.
- Built relationships with customers and community to establish long-term business growth.
Business Owner
Homewatch CareGivers of Tustin
06.2019 - 04.2025
- Developed and implemented efficient operational processes to enhance customer satisfaction.
- Managed daily business operations, ensuring seamless service delivery.
- Cultivated relationships with suppliers to secure quality materials and services.
- Oversaw inventory management, optimizing stock levels and reducing waste.
- Trained new staff on company policies and operational procedures to maintain consistency.
- Analyzed customer feedback to identify areas for service improvement.
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Maintained a safe work environment by enforcing strict safety protocols and regularly updating staff on industry best practices.
- Increased client satisfaction by implementing innovative business strategies and streamlining processes.
Executive Director of Market Development
Dignity Health
2012 - 2018
- Developed strategic initiatives to enhance organizational effectiveness and drive mission alignment.
- Oversaw program development and implementation, ensuring adherence to best practices and regulatory standards.
- Implemented performance metrics to evaluate program success and ensure continuous improvement processes are in place.
- Coordinated cross-functional teams to execute organizational goals effectively while managing competing priorities.
- Forge strong relationships with board members, providing regular updates on organizational progress and soliciting their expertise when needed.
- Managed a diverse team of professionals, fostering a collaborative work environment for increased productivity.
- Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
- Drove strategic improvements to enhance operational and organizational efficiencies.
Education
Bachelor of Arts - Communications And Business
University of California, Davis
Davis, CA01-1989
Skills
- Deal closing
- Trade show representation
- Industry expertise
- Revenue generation
- Sales pipeline management
- Sales reporting
- Sales presentations
- Sales meeting facilitation
- Sales team motivation
- Sales operations
- Territory management
- Sales team coaching
- Business development and planning
- Networking
- Goals and performance
- Closing techniques
Timeline
VP of Sales and Client Services
Homewatch CareGivers of Yorba Linda
04.2025 - 08.2025
Business Owner
Homewatch CareGivers of Tustin
06.2019 - 04.2025
Executive Director of Market Development
Dignity Health
2012 - 2018
Bachelor of Arts - Communications And Business
University of California, Davis
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