Marc Loera
Rancho Mirage
Summary
Professional leader with comprehensive experience in driving operational excellence and strategic growth. Proven track record of fostering team collaboration and achieving impactful results in dynamic environments. Skilled in navigating complex challenges, optimizing processes, and cultivating positive workplace cultures. Known for adaptability, effective communication, and strong decision-making abilities.
Overview
6
6
years of professional experience
Work History
General Manager
Pacific Sales Kitchen and Bath
07.2023 - Current
- Streamlined operational processes by implementing best practices.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Worked as a multi-unit Specialty Coach to develop and cascade best practices to deliver company leading results in Key performance metrics across multiple locations
Micro-Market Specialty Sales Manager
Best Buy Inc
01.2023 - Current
- Multi-Unit Retail leadership - managed mobile and connected home spaces in 3 stores simultaneously
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Managed revenue models, process flows, operations support and customer engagement strategies.
- Generated financial and operational reports to assist management with business strategy.
Assistant Store Manager
Best Buy Inc
09.2022 - 06.2023
- Mitigated business risks by working closely with staff members and assessing performance.
- Interacted well with customers to build connections and nurture relationships.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Recruited, hired and trained new employees, aimed at building high-functioning team focused on stock management, visual merchandising and general store operations.
Connections Manager
Best Buy Inc
11.2018 - 09.2022
- Facilitated sales and operations of mobile and smart home businesses of Visalia Best Buy.
- Created and implemented new membership onboarding initiatives.
- Maintained relationships with partner vendors such as AT&T, Verizon Wireless, T-Mobile, Samsung and Apple.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
- Consistently achieved Top 25 store results out of over 1000 stores
Education
Bachelor of Arts - Business Management
Strayer University
05-2026
Associate of Arts - Kinesiology
College of The Desert
Palm Desert, CA05.2017
Skills
- Consultative Selling Techniques
- Goal Achievement
- Providing Feedback
- Staff Development
- Operational Processes
- Multi-unit leadership
- Business Partnerships
- Employee Management
- Team Recruiting and Onboarding
Timeline
General Manager
Pacific Sales Kitchen and Bath
07.2023 - Current
Micro-Market Specialty Sales Manager
Best Buy Inc
01.2023 - Current
Assistant Store Manager
Best Buy Inc
09.2022 - 06.2023
Connections Manager
Best Buy Inc
11.2018 - 09.2022
Associate of Arts - Kinesiology
College of The Desert
Bachelor of Arts - Business Management
Strayer University
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