Marc Kamel
Vaudreuil-Dorion,Canada
Summary
General Manager with extensive experience at Domino's Pizza, specializing in operations optimization and strategic planning. Utilized data analysis to improve workflow efficiency, resulting in enhanced customer satisfaction. Demonstrated strong leadership and conflict resolution abilities, cultivating a high-performing team that drove profitability and operational excellence.
Overview
5
5
years of professional experience
Work History
General Manager
Domino’s Pizza
Vaudreuil-Dorion, Quebec
08.2022 - Current
- Directed recruitment, onboarding, and performance management for over 20 employees.
- Enhanced operations and workflow efficiency using data-driven scheduling and inventory control.
- Developed and maintained budgets, ensuring profitability in monthly operations.
- Monitored key performance indicators and customer satisfaction metrics for service improvement.
- Supervised daily operations, focusing on supply chain coordination and cost control.
- Generated comprehensive reports to support strategic decision-making processes.
- Implemented process improvements based on performance analysis to streamline workflows.
- Facilitated training programs aimed at increasing team productivity and engagement.
Assistant Manager
Domino’s Pizza
Vaudreuil-Dorion, Quebec
08.2020 - 06.2022
- Facilitated team supervision and shift scheduling to optimize operational management for General Manager.
- Managed inventory tracking and supplier coordination to ensure seamless operations.
- Trained new hires on company standards, fostering a culture of operational excellence.
- Assisted in implementing process improvements, enhancing order accuracy and overall efficiency.
Education
Bachelor of Commerce - Business Technology Management (BTM)
University of Quebec in Montreal
Montreal, QC12-2026
DEC - Social Sciences with Mathematics
Cégep Gérald-Godin
Montreal, QC05-2023
Skills
- SAP and MS Office Suite
- Data analysis and reporting
- Business process management
- Strategic planning and execution
- Leadership and team management
- Conflict resolution strategies
- Operations optimization techniques
- Scheduling software proficiency
- Python programming skills
Summary Of Skills And Qualifications
- Results-driven Business Technology Management student with strong leadership and operational management experience.
- Solid foundation in data analytics, business process optimization, and ERP systems (SAP – training in progress).
- Beginner in Python programming, with growing interest in data driven decision making and automation.
- Skilled in budget management, inventory control, and customer satisfaction improvement.
Languages
English
Full Professional
French
Full Professional
Arabic
Native/ Bilingual
Spanish
Limited
Timeline
General Manager
Domino’s Pizza
08.2022 - Current
Assistant Manager
Domino’s Pizza
08.2020 - 06.2022
Bachelor of Commerce - Business Technology Management (BTM)
University of Quebec in Montreal
DEC - Social Sciences with Mathematics
Cégep Gérald-Godin