MARC GELMON
New Westminster,Canada
Summary
Skilled Health Navigator with extensive experience at PHSA; Trans Care BC, adept in case management and verbal communication. Excelled in providing supportive counselling, enhancing client access to resources, and facilitating surgical waitlist advancements. Proficient in Microsoft Office Suite, demonstrating a strong blend of technical and interpersonal skills to achieve client goals.
Overview
18
18
years of professional experience
Work History
Health Navigator
PHSA; Trans Care BC
Vancouver, BC
10.2022 - Current
- Provide brief supportive counselling and information services to trans and gender diverse individuals, their families, supports and to groups
- Manage a revolving case load to provide information, resources and referrals to community members, families, and health care providers
- Collaborate with health care providers, and team, to facilitate efforts to ensure clients receive information and are move forward on surgical, and other related waitlists
- Maintains records in accordance with established procedures and policies, and prepares/maintains statistical data, correspondence reports and other documentation, as required
Vocational Rehabilitation Counsellor
Canadian Mental Health Association
Vancouver, BC
09.2019 - 10.2022
- Managed a caseload of clients attached to several mental health teams in the DTES of Vancouver
- Provided resources, training and support to enable clients to access the job market
- Participated in meetings, planning and training to better utilize best practices in supporting folks who have multiple barriers find work
- Created resumes and cover letters with the input of clients and identified gaps in work experience and found ways to use current and past skills to add value to their resume
Mental Health Worker
PHSA- Looking Glass Eating Disorders Residence
Vancouver, BC
01.2017 - 01.2022
- Provided a supportive/therapeutic environment; followed and maintained care plans
- Monitored evaluated and documented, resident progress
- Charted client's progress throughout the day, or during night shifts; as well as conducted regular night checks and ensured safety of residents while on night shifts
Leisure and Access Case Manager
Canadian Mental Health Association
Vancouver, BC
01.2017 - 01.2019
- Coordinated clients to access social and recreational activities to help reduce social isolation
- Developed plans to help clients either connect with community resources, or connect to other peers, in the program
- Planned and facilitated volunteer workshops to help meet program mandate and funding requirements
School and Student Support Worker (SSA)
Vancouver School Board
Vancouver, BC
01.2007 - 01.2017
- Assisted teachers with lesson preparation and curriculum implementation
- Helped students master learning concepts through one-on-one and small group tutoring
- Coordinate and develop small cooking class for three elementary school students, who were struggling with regular classroom curriculum
- Supported teachers, administration, and staff, to ensure students were supported, monitored and safe, while on school property or during field trips
Education
Career Development Certificate - Career and Vocational Development
Simon Fraser University
Surrey, BC07.2019
Bachelor of Arts - Child and Youth Care
Douglas College
New Westminster, BC06.2014
Social Service Worker Diploma - Social Service
Douglas College
New Westminster, BC06.2000
Skills
- Verbal communicationmunication
- Case management experience
- Relationship and rapport building
- Proficient in Word, Outlook, and Excel
- Class V DL
Timeline
Health Navigator
PHSA; Trans Care BC
10.2022 - Current
Vocational Rehabilitation Counsellor
Canadian Mental Health Association
09.2019 - 10.2022
Mental Health Worker
PHSA- Looking Glass Eating Disorders Residence
01.2017 - 01.2022
Leisure and Access Case Manager
Canadian Mental Health Association
01.2017 - 01.2019
School and Student Support Worker (SSA)
Vancouver School Board
01.2007 - 01.2017
Career Development Certificate - Career and Vocational Development
Simon Fraser University
Bachelor of Arts - Child and Youth Care
Douglas College
Social Service Worker Diploma - Social Service
Douglas College
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