Marc Flores
San Jacinto
Summary
I consider myself as a very dedicated and hard working individual. Im a very strong leader and a very great problem solver. I always find a way to resolve issues that are given to me. I am very dedicated team player and I always find ways in encouraging my co-workers and help support them in any way I can.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Member Service Representative
Planet Fitness Gym
05.2023 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Provided exceptional service through active listening, understanding member needs, and offering appropriate solutions.
- Responded to customer calls and emails to answer questions about products and services.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries and concerns.
Education
Associate of Science - Fire Technology
Mt San Jacinto College
San Jacinto, CA12.2025
High School Diploma -
San Jacinto High School
San Jacinto, CA06.2022
Skills
- Customer Service
- Financial Transactions
- Customer Support
- Credit Union Knowledge
- CPR card for American Heart Association and The American Red Cross
- Team Collaboration
Accomplishments
I took my EMT class at Mt. San Jacinto college and passed it on January 14th, 2024. I also did take a phlebotomy class mid January and finished it on February 24th, 2024. Currently I am starting to study to take my NREMT to pass it and obtain my EMT license.
Certification
I have two BLS and CPR cards for two different organizations. One is for the American Red Cross and the other is for the American Heart Association.
Languages
English
Full Professional
Spanish
Professional Working
Timeline
Member Service Representative
Planet Fitness Gym
05.2023 - Current
Associate of Science - Fire Technology
Mt San Jacinto College
High School Diploma -
San Jacinto High School