Friendly guest service professional bringing 30 years of exceptional hospitality experience. Pursuing a Guest Services Agent opportunity in which to utilize exceptional hospitality industry experience and knowledge.
Overview
18
18
years of professional experience
Work History
Restaurant Manager
Le Nordik
Old Chelsea, QC
10.2022 - 08.2023
Employee training, administration, continuing education, site work, customer relations
Ass Director
Ginger Hotel Plaza
Québec, QC
01.2019 - 01.2020
Supervise the service in all its forms, ensure a continued training program, labor cost control
Server/catering Chef
Le Montego
Québec, QC
01.2017 - 01.2019
Server, at home chef, traiteur < Le Montego, Québec Task: High end table and corporate service, at home chef
Chef Instructor
Ateliers et Saveurs
Montréal, Quebec
01.2012 - 01.2018
Teaching corporate and public groups, product launching, culinary photography recipe development
Chef Responsable
Chez Boulay
Québec, QC
01.2016 - 01.2017
Supervise and ensure the standards of Chef Arnaud Marchand and Jean-Luc Boulay
Service Manager
Bâton Rouge
Montréal
01.2010 - 01.2012
scheduling, labor cost control, customer management, training
First Server
Ô Poisson
Montreal, QC
01.2009 - 01.2010
Run a 5 strong service brigade at high end standard
First Server
La Coupole, Hotel le Crystal
Montreal, QC
01.2008 - 01.2009
Ensure a five star standard of service
Chef De Cuisine
Bistro l'Aromate
Montreal, QC
01.2007 - 01.2008
Supervise and ensure the standard of Chef Jean-François Plante