Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Marc Bilodeau

Gatineau,QC

Summary

Friendly guest service professional bringing 30 years of exceptional hospitality experience. Pursuing a Guest Services Agent opportunity in which to utilize exceptional hospitality industry experience and knowledge.

Overview

18
18
years of professional experience

Work History

Restaurant Manager

Le Nordik
Old Chelsea, QC
10.2022 - 08.2023
  • Employee training, administration, continuing education, site work, customer relations

Ass Director

Ginger Hotel Plaza
Québec, QC
01.2019 - 01.2020
  • Supervise the service in all its forms, ensure a continued training program, labor cost control

Server/catering Chef

Le Montego
Québec, QC
01.2017 - 01.2019
  • Server, at home chef, traiteur < Le Montego, Québec Task: High end table and corporate service, at home chef

Chef Instructor

Ateliers et Saveurs
Montréal, Quebec
01.2012 - 01.2018
  • Teaching corporate and public groups, product launching, culinary photography recipe development

Chef Responsable

Chez Boulay
Québec, QC
01.2016 - 01.2017
  • Supervise and ensure the standards of Chef Arnaud Marchand and Jean-Luc Boulay

Service Manager

Bâton Rouge
Montréal
01.2010 - 01.2012
  • scheduling, labor cost control, customer management, training

First Server

Ô Poisson
Montreal, QC
01.2009 - 01.2010
  • Run a 5 strong service brigade at high end standard

First Server

La Coupole, Hotel le Crystal
Montreal, QC
01.2008 - 01.2009
  • Ensure a five star standard of service

Chef De Cuisine

Bistro l'Aromate
Montreal, QC
01.2007 - 01.2008
  • Supervise and ensure the standard of Chef Jean-François Plante

Sous Chef

Le Cassis
01.2006 - 01.2007
  • Inventory control, menu composition, scheduling

Education

Certificate - Business Creation

HEC Montréal
Montreal, QC
04.2009

Diplôme De Cuisine Supérieur -

Le Cordon Bleu Paris
Ottawa, ON
06.2006

High School Diploma -

École Secondaire De L'Île
Gatineau, QC
07.1997

Skills

  • Restaurant Operations Management
  • Schedule Coordination
  • Performance Improvement
  • Customer-Oriented
  • Labor and Food Cost Control
  • Supervisory Skills
  • Food Service Background
  • Operations Management
  • Staff Management
  • Training and Development
  • Full Service Restaurant Background
  • Culinary Arts Education
  • Complaint Resolution
  • Menu Development
  • Customer Engagement
  • Recruitment

Languages

French, English
Native or Bilingual

Timeline

Restaurant Manager

Le Nordik
10.2022 - 08.2023

Ass Director

Ginger Hotel Plaza
01.2019 - 01.2020

Server/catering Chef

Le Montego
01.2017 - 01.2019

Chef Responsable

Chez Boulay
01.2016 - 01.2017

Chef Instructor

Ateliers et Saveurs
01.2012 - 01.2018

Service Manager

Bâton Rouge
01.2010 - 01.2012

First Server

Ô Poisson
01.2009 - 01.2010

First Server

La Coupole, Hotel le Crystal
01.2008 - 01.2009

Chef De Cuisine

Bistro l'Aromate
01.2007 - 01.2008

Sous Chef

Le Cassis
01.2006 - 01.2007

Certificate - Business Creation

HEC Montréal

Diplôme De Cuisine Supérieur -

Le Cordon Bleu Paris

High School Diploma -

École Secondaire De L'Île
Marc Bilodeau