Marc Berube

Moore Bathtub Refinishing And Repairs

2017.01 - Current

Managed day-to-day business operations.
Consulted with customers to assess needs and propose optimal solutions.
Trained and motivated employees to perform daily business functions.
Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
Trained and developed team members to build human capital.
Established, optimized and enforced business policies to maintain consistency across industry operations.
Prepared bank deposits and handled business sales, returns and transaction reports.
Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
Adhered to regulatory and policy changes and made necessary adjustments to maintain overall success.
Assessed damaged materials and notified maintenance personnel of needed repairs.
Interacted well with customers to build connections and nurture relationships.
Trained new employees on proper protocols and customer service standards.
Assisted in recruiting, hiring and training of team members.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Managed purchasing, sales, marketing and customer account operations efficiently.
Monitored daily cash discrepancies, inventory shrinkage and drive-off.

Summary