MARC AOUN
Ottawa,ON
Summary
Innovative and collaborative problem solver with passion for technology and strong foundation in software development. Knowledge of object-oriented programming and web development. Prepared to contribute to impactful projects and drive technological advancements.
Overview
1
1
year of professional experience
Work History
IT Technician
Federal Government
05.2024 - 08.2024
- Configured systems and imaged work devices according to prescribed software and hardware frameworks.
- Enhanced user experience with thorough troubleshooting and resolution of hardware and software problems.
- Maintained office PCs, networks and mobile devices.
Customer Service Agent
The Source
09.2023 - 01.2024
- I provide service to customers to address and resolve diverse inquiries, including technical conflicts
- Developed strong communication and interpersonal skills to effectively assist
- Collaborated with cross-functional teams to improve customer satisfaction
Education
Bachelor of Software Engineering -
Carleton University
04-2026
Skills
- Python
- HTML
- Java
- C#
Languages
English
Native or Bilingual
French
Native or Bilingual
Arabic
Native or Bilingual
Projects
Projects span diverse areas, including website development and game design. For detailed information and project showcases, please consider visiting my website.
Timeline
IT Technician
Federal Government
05.2024 - 08.2024
Customer Service Agent
The Source
09.2023 - 01.2024
Bachelor of Software Engineering -
Carleton University
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